Novo Logistics · 19 hours ago
Process Quality Manager
Lexington, SC
Full-time
Onsite
Entry, Mid Level
2+ years expNovo Logistics is committed to respecting team members and the community, and they are seeking a Process Quality Manager. This role is responsible for validating quality processes, maintaining operational quality, and investigating customer complaints while supporting the operations team with analytical tools and analysis.
TransportationLogisticsWarehousing
Responsibilities
Maintain and ensure compliance with safety procedures and expectations
Lead Continuous Improvement projects and initiatives
Maintains and improves quality by completing company, system, compliance, and surveillance audits; investigating customer and partner complaints; collaborating with other members of management to develop new procedures and designs, and training methods
Prepares quality documentation and reports by collecting, analyzing, and summarizing information and trends, including failed processes, stability studies, corrective actions, and re-validations
Develop, implement, and maintain quality standards, methods, instructions, and quality planning on the assigned program(s); perform surveys, internal audits, and process audits
Implement and improve quality control operating procedures
Ensures deliverables are met as defined in order to achieve success
Challenge "business as usual" using a fact-based, objective mindset
Develop strong working relationships with internal staff to ensure effective communication with all related functional areas
Perform other requests and duties as assigned by the General Manager and/or upper-level management
Qualification
Required
Previous quality experience of two (2) or more years in a similar role is required
Have reliable transportation
Be legally authorized to work in the United States
Be at least 18 years old at the time of application
Be willing to submit to a background check and drug screen
Advanced skills with Microsoft Office applications (specifically, Excel and PowerPoint)
Skill in typing and general computer literacy
Excellent analytical skills, including the ability to see the overall picture
Ability to solve problems and adapt to situations requiring solutions to unforeseen circumstances
Ability to communicate effectively with members of management, coworkers, customers, partners, and other visitors
Ability to create easily understood procedures to ensure quality control
Ability to communicate and train employees on the proper quality procedures
Preferred
Bachelor's degree preferred, or relevant work experience
Plant experience preferred
ISO 9000 Certification or Six Sigma, preferred
Knowledge of Quality Control procedures and relevant legal standards
Benefits
Medical, Dental, Vision, and Life Insurance
Company-sponsored premiums for Medical Insurance, with a nominal Team Member contribution.
Dental Insurance, Life Insurance policy, and other options.
401(k) Plan
Company match option.
Paid Time Off (PTO)
Paid Time Off hours in accordance with Company and Site Policy.
Company
Novo Logistics
Novo Logistics provides transportation, warehousing, shuttle management, contingent labor, and logistics services.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Ryan Peirce
Chief Executive Officer
Dong Min
CFO
Company data provided by crunchbase