Chase · 1 day ago
Commercial Card Relationship Manager - Payments - Vice President
3223 Hanover St, Palo Alto, CA, 94304, US
Full-time
Onsite
Mid, Senior Level
$113K/yr - $185K/yr
5+ years expChase is a leading financial institution that offers innovative financial solutions. They are seeking a Payments Commercial Card Relationship Manager to manage a diverse group of clients and drive growth by implementing payables strategies and ensuring client satisfaction.
FinanceBankingFinancial Services
Responsibilities
Manage a portfolio of Commercial Card clients, focusing on growth, retention, and overall client satisfaction
Identify and implement payables strategies to optimize client outcomes and operational efficiency
Conduct regular account reviews, sharing best practices and actionable insights with clients
Collaborate with service and product teams to resolve client issues and deliver exceptional service
Lead initiatives to maximize revenue opportunities and enhance client satisfaction
Communicate directly with C-level client contacts and executive-level internal stakeholders
Demonstrate strong ownership and accountability in all aspects of client management
Maintain a culture of risk management and ensure adherence to internal controls
Be willing to travel up to 25% as needed to support client and business objectives
Qualification
Required
Bachelor's degree and at least five years of relevant experience in Relationship Management (Payments, Treasury, or Commercial Card)
Proficiency in Microsoft Office, Salesforce, and video conferencing tools
Solid understanding of payments, client accounting systems, ERPs, and AP processes
Demonstrate integrity, accountability, and a strong culture of risk management
Demonstrate excellent organizational, communication, and negotiation skills
Ability to manage multiple priorities, meeting deadlines, and working both independently and collaboratively within a team
Preferred
Experience delivering measurable results in client relationship management
Ability to learn and use proprietary platforms and solutions quickly
Interest in developing leadership capabilities and growing professionally
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
Chase
Chase provides broad range of financial services. It is a sub-organization of JP Morgan Chase.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Mike McDonnell
Managing Director, Head of Chase Travel Platform Product
Nicole Sanchez
Managing Director, Consumer Bank, GM and Product Executive, Growth Financial Products
Recent News
Financial Sector Technology
2026-02-05
2026-02-05
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