Toyota of Renton · 2 days ago
Customer Service Technical Support
Bonney Lake, WA
Full-time
Onsite
New Grad, Entry LevelToyota of Renton is a trusted auto dealership located in Renton, Washington, serving the Bellevue and Seattle areas. They are seeking a Customer Service Technical Support professional who will assist customers with technical inquiries and ensure customer satisfaction by managing interactions over the phone and in person.
Retail
Responsibilities
Assisting customers with technical inquiries
Providing excellent service to ensure customer satisfaction
Managing customer interactions over the phone and in person
Resolving customer concerns
Maintaining a positive customer experience
Addressing technical issues promptly
Qualification
Required
Proficiency in Customer Support, Customer Service, and Customer Satisfaction
Strong skills in Customer Experience management and Phone Etiquette
Ability to identify and resolve technical and non-technical customer concerns effectively
Excellent communication, problem-solving, and interpersonal skills
Ability to work collaboratively with teams and adapt to fast-paced environments
High school diploma or equivalent required
Preferred
Experience in the automotive industry or related field is a plus
Additional certifications or training in customer service is beneficial
Company
Toyota of Renton
Toyota of Renton is a new and used auto dealership in Renton, Washington, that serves Bellevue and Seattle.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase