Body By Design · 1 day ago
Front Desk Receptionist & Social Media / Marketing Coordinator
Body By Design is a wellness studio seeking a professional and organized Front Desk Receptionist & Social Media / Marketing Coordinator to join their team. This role involves greeting clients, managing appointments, and supporting marketing and social media initiatives, ensuring an exceptional client experience.
Responsibilities
Greet clients in a professional, warm, and welcoming manner
Answer incoming calls and respond to inquiries promptly
Schedule, confirm, and manage client appointments
Check clients in and out efficiently
Process client payments, including cash, credit card, and membership transactions, with accuracy and confidentiality
Maintain client confidentiality and professionalism at all times
Collect, wash, fold, and organize laundry
Maintain cleanliness of restrooms, reception, and waiting areas
Perform light cleaning duties (dusting, vacuuming, mirrors, trash removal)
Support daily studio organization and presentation
Assist with creating and posting content on Instagram, Facebook, and similar platforms
Support basic graphic design and content creation using Canva
Assist with promoting services, memberships, and special events
Support outreach to local healthcare and wellness partners
Assist with team events and promotional initiatives
Qualification
Required
High school diploma or equivalent preferred
3+ years of customer service experience preferred
Equivalent combination of education and experience considered
Strong customer service and communication skills
Professional, dependable, and energetic demeanor
Ability to multitask and prioritize in a client-facing role
Comfortable with social media platforms and trends
Availability to work evenings and weekends as needed
Proficiency in a Windows-based computer environment
Working knowledge of Microsoft Office (Word, Excel, Outlook)
Preferred
Experience with Boulevard or similar scheduling software preferred
Familiarity with Canva, Vistaprint, and team communication tools (e.g., Flock) a plus
Benefits
Performance-based pay increases
Opportunity to expand responsibilities in marketing, operations, or leadership support
Skill development within a growing wellness organization
Company
Body By Design
Body By Design is a massage and bodywork center in the North Hills of Pittsburgh.
Funding
Current Stage
Early StageCompany data provided by crunchbase