U.S. Department of Veterans Affairs · 16 hours ago
Program Support Assistant (OA) - Kerrville VAMC
Kerrville, TX
Full-time
Onsite
Entry Level
$41K/yr - $54K/yr
1+ years expThe U.S. Department of Veterans Affairs is seeking a Program Support Assistant for the South Texas Veterans Health Care System. This role involves performing clerical support duties, preparing agendas and reports for meetings, and maintaining communication with various stakeholders.
National DefenseGovernmentPublic SafetyHealthcareMedicalNational Security
Responsibilities
Prepare the agenda - request and prepare all handouts - distribute committee packets - and take minutes and prepare reports for any monthly EMS meetings
Independently create memos for EMS as directed by the Administrative Officer - Assistant Chief and Chief of the Service - while tracking and maintaining memos through digital dashboards and file keeping - as necessary
Communicate and treat customers (patients - visitors - volunteers - and all Medical Center staff) in courteous - tactful - and respectful manner
Provide general clerical mail and correspondence services such as preparing a variety of recurring reports that relate to EMS - reviewing outgoing correspondence for proper attachments - or consolidating/coordinating/submitting information
Serve as the alternate timekeeper for the service
Provide EMS real time bed status and bed cleaning requirements - participates in daily huddles with flow coordinators to review and project bed cleaning requirements for the day - discharges - movements - and prioritizes bed cleanings based on anticipated demands
Function as an alternate Automated Data Processing Application Coordinator (ADPAC) tracking and facilitating staff adherence to recurring personnel suspense's required as a condition of employment - or necessary for work - such as annual PPD testing (purified protein derivative tuberculosis testing) - and PIV badge and Public Key Infrastructure (PKI) access renewals
Qualification
Required
Applicants must meet all requirements by the closing date of this announcement - 02/13/2026
Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement
For a GS-05 position you must have served 52 weeks at the GS-04
The grade may have been in any occupation - but must have been held in the Federal service
An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials
If the most recent SF-50 has an effective date within the past year - it may not clearly demonstrate you possess one-year time-in-grade - as required by the announcement
In this instance - you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade
Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment
You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization
Examples of specialized experience would typically include - but are not limited to: Skill in using a variety of office automation products (i.e. - word - excel - power-point - outlook - etc.) in order to produce a variety of documents (i.e. - spreadsheets - letters - reports - memoranda - scorecards - and emails) in a variety of formats
Uses the Veterans Health Information & Technology Architecture (VistA) to access information in the Medical Center Computer System
Uses Computerized Patient Record System (CPRS) to obtain data necessary for records processing
To qualify based on education for this grade level you must have 4 years above high school
This education must have been obtained in an accredited business - secretarial or technical school - junior college - college or university
One year of full-time academic study is defined as 30 semester hours - 45 quarter hours - or the equivalent in a college or university - or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business - secretarial - or technical school
(TRANSCRIPT REQUIRED)
Applicants may also combine education and experience to qualify at this level
You must have a combination of specialized experience and education beyond the first 60 semester hours (i.e. - beyond the second year)
Only education beyond the second year is creditable toward meeting the specialized experience requirement
One full academic year of study (30 semester hours) beyond the second year is equivalent to 6 months of specialized experience
(TRANSCRIPT REQUIRED)
The work is mostly sedentary
Typically - the employee may sit comfortably to do the work
However - there may be some walking - standing - bending - and carrying of light items like papers or books
Incumbent must have adequate eyesight for reading and hand dexterity to allow for operating computer terminals
This position may require travel to STVHCS Kerrville Campus (KC) - Northwest Health Care Clinic (NWHCC) - and surrounding areas
Company
U.S. Department of Veterans Affairs
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Charles Worthington
Chief Technology Officer
Helga Rippen
Chief Interoperability and Veteran Access Officer
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