BD · 2 hours ago
Data Analyst
USA NC - Durham - Roche Drive
Full-time
Onsite
Mid Level
3+ years expBD is one of the largest global medical technology companies in the world, dedicated to advancing the world of health. The Data Analyst plays a critical role in enabling data-driven decision-making across BD’s Services organization by analyzing complex datasets, developing dashboards, and delivering actionable insights to support operational efficiency and critical initiatives.
Medical DeviceHealthcareHealth CareTechnical Support
Responsibilities
Extract, transform, and analyze data from various sources, including CRM and IVR systems, to support business objectives
Design, develop, and maintain interactive dashboards and reports using Power BI to visualize key performance metrics and trends
Develop and maintain dynamic headcount models and workforce planning tools that support strategic resourcing decisions across Technical Support and related departments
Build and maintain data models to enable accurate forecasting, scenario analysis, and performance tracking
Collaborate with collaborators to translate business requirements into technical solutions and actionable insights
Ensure data integrity and consistency across systems through governance and standardization efforts
Provide analytical support for leadership through ad hoc reporting, trend analysis, and KPI monitoring
Partner with program managers to evaluate ROI and assess the impact of service transformation initiatives
Prepare executive-level reporting materials for operating reviews and strategic planning meetings
Qualification
Required
Experience with SQL and DAX for data manipulation required
High proficiency with Genesys IVR platform and SalesForce CRM required
Strong communication skills to convey technical concepts to non-technical audiences required
3+ years of experience in data analytics or similar roles required, preferably within a healthcare or services operations environment
Solid experience in data modeling, visualization, and harmonizing disparate data sources required
Excellent written and verbal communication skills with the ability to simplify complex data for senior audiences
Ability to self-manage priorities with guidance from Director of Technical Support
Preferred
Experience with Python for automation preferred
Microsoft PBi Data Analyst Certification preferred
Bachelor's degree in Data Science, Business Analytics, Statistics, Computer Science preferred; relevant experience will be considered in lieu of a Bachelor's degree
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
H1B Sponsorship
BD has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (66)
2022 (4)
2021 (3)
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President Interventional Segment
Recent News
2026-02-09
Company data provided by crunchbase