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Solutions Engineer jobs in United States
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Paddle · 12 hours ago

Solutions Engineer

Paddle is a company that provides innovative payment infrastructure solutions for digital product companies, acting as a Merchant of Record to simplify payment processes. They are seeking a Solutions Engineer with SaaS or Payments experience to join their Sales team, where the role involves technical consulting, project management, and supporting software vendors in creating exceptional customer experiences with Paddle's products.
FinanceFinTechSaaSPaymentsSoftwareFinancial Services
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Become an expert on the Paddle product suite, including the checkout, dashboard, and APIs
Communicate confidently with C-suite and senior developers to support them in building incredible experiences for their customers
Write integration plans and sample code for sellers to assist them in implementing their own Paddle integration
Support and empower Account Executives on customer calls to help win new business
Work with Customer Success Managers to help our customers onboard and launch smoothly
Play a role in product development, by communicating issues and feature requests to the Product and Engineering teams
Contribute to public and internal documentation
Be a role model within the team for new & junior members to learn from

Qualification

SaaS experiencePayments experienceAPI integrationHTMLCSSJavaScriptCustomer managementInterpersonal skillsTechnical communicationDocumentation

Required

You have excellent web technologies experience including HTML, CSS and JavaScript and an understanding of how the technologies work together
You have experience using and integrating APIs
You have strong interpersonal and customer management skills that you developed in a customer-facing role
You have the ability to discuss technical concepts with both technical and non-technical audiences
You understand the online payments infrastructure, ideally with experience within this world

Preferred

Experience in SaaS or Payments

Benefits

Attractive salaries
Stock options
Retirement plans
Private healthcare
Well-being initiatives
Unlimited holidays
Enhanced parental leave
Annual learning fund
Regular internal and external training

Company

Paddle is a merchant of record platform that manages the payment, billing, taxes, and compliance for software and SaaS businesses.

H1B Sponsorship

Paddle has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)

Funding

Current Stage
Late Stage
Total Funding
$318.34M
Key Investors
CIBC Innovation BankingKohlberg Kravis Roberts & Co.Silicon Valley Bank
2025-07-17Debt Financing· $25M
2022-05-09Series D· $200M
2022-05-09Debt Financing

Leadership Team

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James Fitzgerald
Chief Executive Officer
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Jimmy Fitzgerald
Chief Executive Officer
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Company data provided by crunchbase