Virginia Department of Social Services · 1 day ago
Program Coordinator (CSA/Community Outreach Coordinator)
354 Gay St.,, Washington, VA, 22747, US
Full-time
Onsite
Mid LevelThe Virginia Department of Social Services is seeking a Program Coordinator for the Rappahannock County Department of Social Services. The role involves overall program management and coordination of the Children’s Services Act program, ensuring compliance with federal, state, and local requirements while supporting community outreach initiatives.
Government Administration
Responsibilities
Coordinate and facilitate Family Assessment Planning Team (FAPT) activities including meetings, related processes and documentation
Create and process Purchase of Service Orders and receive/process invoices for payment of services
Staff and support Community Policy & Management Team (CPMT) meetings
Ensure daily operations in areas of assignment comply with prescribed policy, procedures and operating standards, program regulations, or contractual requirements
Review and analyze data information
Analyze processes, identify problems, and make recommendations for improvements in areas of assignment
Assess community needs and lead/partner in the development of community resources for meeting those needs
Coordinate audits and quality assurance reviews by state and other entities
Complete corrective action plans/quality improvement plans as required
Coordinate agency and community resources and programs
Plan, organize and oversee the activities of volunteer personnel
Work cooperatively with other employees, clients, agencies, and the public
Make presentations to community groups, boards and commissions; and
Manage, organize, and direct special projects as assigned by the Director
Qualification
Required
Bachelor's degree in a Human Services field or related area supplemented with work experience in the assigned program areas OR any equivalent combination of training and experience which provides the required knowledge, skills and abilities
Working knowledge of principles and practices of assigned human services programs; occupations and activities characteristic of assigned program services; program practices, techniques, and methods; project management processes and techniques; local service agencies and organizations and departmental programs and activities; program management and development; laws, regulations, policies and standards related to the program; program goals and objectives; program terminology, principles and methods utilized in the program; and human behavior
Skill in operating a computer to enter, retrieve or modify data, and in the use of word processing, spreadsheet, database, desktop publishing, e-mail, Internet, or other computer programs
Demonstrated ability to communicate effectively both orally and in writing; gather and interpret data, reach logical conclusions and present findings and recommendations; assess program and staff needs; plan, coordinate and evaluate program activities; train, advise, direct and evaluate others on the program requirements; maintain effective working relationships with others; identify problems and needs and assess services in problem solving; interpret and apply regulations and procedures; conduct effective training; public speaking; interact professionally with a diverse group of people; produce meaningful, clear, and concise documents with the proper grammar and usage; organize and prepare statistical records; perform mathematical calculations; and read understand, and interpret program/technical reports and related materials
Preferred
Bachelor's degree in a Human Services field or related area supplemented with experience in working with at-risk youth or families
Experience in local CSA operations as a CSA Coordinator or supporting role, FAPT member, or other CSA operations participant and/or experience in a local department of social services in Virginia
Experience in utilizing data as part of performance assessment and program planning
Experience working directly with diverse groups of clients, co-workers and community agencies in a criminal justice and/or human services setting
Experience working with families that have been impacted by substance abuse disorders and/or generational poverty
Experience working with families to prevent out-of-home placements
Company
Virginia Department of Social Services
VDSS is one of the largest Commonwealth agencies, partnering with 120 local departments of social services, along with faith-based and non-profit organizations, to promote the well-being of children and families statewide.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kevin Platea
Deputy Chief Information Officer
Kimberly Jones
Chief Learning and Development Officer
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