Eaton · 8 hours ago
Senior Project Engineer
Eaton is a leading company in the electrical industry, currently seeking a Senior Project Engineer. The role involves serving as the technical liaison between product lines, field sales, and customers during major project executions, ensuring technical accuracy and proactive support throughout the project lifecycle.
Electric Vehicle
Responsibilities
Act as the technical liaison and point of contact between customers, sales, and factories to efficiently carry out technical order configuration, documentation, and warranty resolutions
Develop and maintain relationships with external customers (end customers, distribution, contractors) and internal customers (sales, plants, services) for assigned projects
Review and interpret project specific contract drawings and specifications ensuring technical accuracy and compliance
Join on-site project kick-off meetings, host customers in-person at plant inspections and witness tests, and lead/coordinate site visits for startup/commissioning and warranty work
Host and/or lead regular project focused calls and meetings with external customers to ensure project technical details and issues are reviewed and resolved
Manage technical changes to the bill of material – leading coordination and verification with plant engineering teams
Coordinate and interpret engineered-to-order drawings to build customer documentation packages and answer project specific technical questions
Leverage centralized resources to create, manage and own project specific documentation including but not limited to customer Submittal packages, Construction drawings, Operation and Maintenance Manuals, and As-built drawings
Provide warranty/quality technical support for customer issues:
Review issue, related drawings/specifications and BidManager configurations to determine warranty validity
Provide basic troubleshooting with the customer using schematics, drawings, and product manuals
Diagnose the issue and gather all required technical data for plant quality team
Coordinate plant, customer, and services as required to resolve the issue
Serve as the customer’s advocate and escalation point by relaying the appropriate level of urgency to contacts in Eaton’s manufacturing facilities and escalating issues as required to management
Pursue continuous learning of Eaton products and applications related to engineered products
Collaborates independently and maintains relationships with Sales Engineers, Project Managers, Project Coordinators, other Project Engineers, and the Documentation Team
Lead verbal or written communication with internal and external stakeholders to address technical scope and design concerns
Develop and execute proactive order entry strategies that will facilitate order fulfillment and technical support as well as minimize order delay
Analyze and communicate project risks and financial impacts based on technical changes or requirements
Manage daily phone and email activity, providing directions, solutions and updates
Lead training and shadowing for new hire Project Engineers
Perform all other duties as required by Management
Qualification
Required
Bachelor's degree from an accredited institution
Minimum 3 years of work experience in sales, sales support, technical role or applicable field
Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc
Preferred
Bachelor's degree in engineering or another technical field
Electrical industry expertise and product knowledge
Prior engineering, sales and/or sales support experience with focus on the following customer bases: data center, wastewater treatment, government, utility, commercial construction
Proficiency in applications required for job function including, but not limited to, Eaton BidManager, AutoCAD, Adobe Acrobat, Bluebeam, customer quality management tools, ERP systems, and Microsoft O365
Benefits
Health and Welfare benefits
Retirement benefits
Programs that provide for paid and unpaid time away from work
Company
Eaton
Eaton is an intelligent power management company dedicated to improving the quality of life and protecting the environment for people everywhere.
Funding
Current Stage
Late StageTotal Funding
$0.6MKey Investors
Michigan Economic Development Corporation
2023-06-22Grant· $0.6M
Leadership Team
Recent News
The Buzz - Electric Vehicle News
2024-05-23
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