G. Fedale Roofing and Siding · 1 day ago
Site Manager
Chadds Ford, PA
Full-time
Onsite
Entry, Mid Level
$18/hr - $23/hr
1+ years expG. Fedale Roofing and Siding is a rapidly growing roofing and siding company based in Chadds Ford, Pennsylvania. They are seeking a Site Manager to build and maintain relationships with subcontractors and customers while ensuring high-quality craftsmanship and service on projects from start to finish.
ConstructionBuilding MaintenanceCivil Engineering
No H1B
Responsibilities
Accompanies the Project Manager on visits to project sites. Contacts homeowners with approved contracts, schedules visits, and communicates with customers on schedule changes
Assists the Project Manager to develop project specifications ("specs"). Visits project sites, confirms measurements and materials provided by the Estimator, identifies issues that might affect the successful completion of the project, and clarifies any identified issues with the homeowner
Monitors the progress of all projects. Communicates with work crew leaders to identify issues that negatively impact the completion of the project. Communicates with the Customer to answer questions or concerns. Updates DF and email chain as required
Assists Project Manager in reconciling pre-project and post-project margins. Analyzes the difference between the pre- and post-project margins and discussed that with the VP Residential Production weekly. Identifies opportunities for improvement and creates/implements strategies to capture them
Provides feedback to the Sales, Marketing, and Production Departments. Provides feedback to other departments on potential revenue opportunities or improvements that could help the Company grow
Seeks to improve productivity and results on a daily basis
Follows all Company safety rules and operating procedures, practices and guidelines
Completes other tasks as assigned by Management
Thoroughly reviews all projects the day before start-up
Calls crew the day before start-up (if needed) to communicate important info, especially if Site Manager will be late the next morning
Confirms always has shirts for crews, yard signs, and a small stock of materials (Quad Max, Blackjack, White Trim Coil, Pipe Collars, Rain Collars, Ridge Vent, etc.) on hand
Arrives at first start-up no later than 7am
Puts G. Fedale sign in the front yard where it can be easily seen
Connects with the homeowner(s), builds rapport, re-sets expectations, answers questions, gives contact info, and puts homeowner(s) at ease!
Collects 2nd payments. Calls PM if there is an issue
Introduces the crew leader to the homeowner(s)
Goes over job details and special notes with the crew, including where the dumpster and materials should go
Lets the homeowner know when he is leaving and reviews any last details
Drives to 2nd start up (if there is one) by 8am. (Always informs the customer the day before if he will arrive to a start up after a crew starts working. Puts customer(s) at ease by letting them know he has gone over the project details with the crew and they know what to do.)
Repeat steps from 1st start-up
After initial start-ups, Site Manager prioritizes what order he plans to visit ongoing projects. (Keeping in mind customer needs, the present situation/ climate of a job, needed materials and/ or onsite assistance, distance/ location, what crew is onsite, etc.)
Contacts all crews to get plywood counts and other additional work covered in the replacement clause the day the additional work is done. Communicates in writing any extras to the CUSTOMER and Project Manager by 2 pm the day the extra work is done
Contacts all crews to determine which projects will be finished by end of the day
Puts in dumpster removal and/ or swap requests (Texts Trash Company Rep and Project Manager the customer’s last name and address) by 2 pm for all jobs that are finishing up that day
Reaches out to Project Scheduler (via sign-on chain) when the next phase of a project needs to be scheduled. (this needs to be done with foresight so we reduce the lag between phases)
Completes final inspections on all projects the day after completion (Even if there are more phases to come)
Completes minor punch list items as needed and communicates these items to the job sheet email chain
Closes all projects out by getting a signed COC, final payment, and review/ referral
Qualification
Required
A high school degree. Additional training or coursework in construction skills, estimating, and/or customer service is a plus
1+ years of experience in the home building, remodeling, or renovation markets as a skilled tradesman, assistant project manager, or project manager
Must have the ability to carry and properly set up, ascend and descend a ladder from a roof
A demonstrated ability to understand and work with contracts that provide for construction services or financing for construction services
A demonstrated understanding of home insurance and how home insurance claims are processed
Strong 4-function math skills: addition, subtraction, multiplication, and division
Demonstrated computer skills using a service-oriented CRM system, including mobile access
Excellent customer service skills, including the ability to keep calm and be clear with challenging customers, staff, and vendors
The perseverance to keep pursuing solutions even when Customers, staff, or vendors are not cooperative
Strong oral and written communications skills when interacting with Customers, staff, management, or vendors
Strong abilities to multi-task, prioritize activities, and react quickly to changing information
A valid driver's license and no restrictions on driving for company-related business
A clean, reliable, and insured personal vehicle to ensure a prompt start to the working day
Desirable personal traits including honesty, integrity, accuracy, high standards, fairness, and good listening and time management skills
Strong analytical and problem-solving skills with an emphasis on quantitative methods
Solid working knowledge of federal, state, and local laws and regulations related to the selling, providing, and invoicing of construction services
No restrictions or requirements preventing the ability to work in the US for any US company
Benefits
Medical
Dental
Vision
Life insurance
Short-term
Long-term disability
A plethora of other coverages
A matching 401K to eligible employees
Company
G. Fedale Roofing and Siding
G. Fedale Roofing & Siding has been a competitive leader in the home improvement and commercial roofing industry since 2002.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Adam Fedale
Chief Executive Officer
Company data provided by crunchbase