UPI Global Ingredients · 8 hours ago
Quality Assurance Document Control Clerk
Mebane, NC
Full-time
Onsite
Mid, Senior Level
5+ years expUPI Global Ingredients is dedicated to maintaining high standards of quality and compliance. The Quality Assurance / Document Control Personnel will execute quality assurance activities and manage document control processes to ensure adherence to regulatory and internal quality requirements.
Customer ServiceEnterprise SoftwareChemical & MaterialsLogisticsChemicalQuality AssuranceTechnical SupportWarehousing
Hiring Manager
Lynsy Hughes SHRM-CP
Responsibilities
Manage all pre-approval emails of quality documents
Maintain an organized tracking system to ensure comprehensive coverage
Implement a systematic approach to identify and follow up on pending pre-approvals
Swiftly log new customer requests in our quality management system and the ERP system when necessary
Determine appropriate steps, including contacting relevant parties and acquiring necessary information
Initiate and maintain a schedule for follow-ups
Present data to the customer with clarity and accuracy
Proactively handle any changes or clarifications requested by the customer postpresentation
Prioritize workflow tasks assigned by the Quality Director within the Technical Services and Documentation Department, giving precedence unless under special circumstances
Support in creating and updating Standard Operating Procedures (SOPs) specifically tailored for the Technical Services and Documentation Department
Verify and double-check filing procedures related to technical services and documentation
Assist salespeople or customers who directly contact the Quality Director on matters within the Technical Services and Documentation Department
Handle QC laboratory packets, customer complaints, bulk products, and coordinate third party audits within the Technical Services and Documentation Department
Prioritize tasks based on urgency to prevent backlogs in quality and customer requests
Manage workflow so that requests from the sales team and executive management are reviewed weekly with the Quality Director
Handle desk audit requests from suppliers and work with the Quality Director to perform necessary desk audits and supplier evaluation for supplier approval
Assist the customer service team in providing documentation to customers
Work with the QA team on customer questionnaire requests and submit them to the Director for final approval
Monitor deadlines on all pending CAPAs, complaints, and deviations in the QMS
Capable in both Word and Excel; able to quickly prepare COAs and documents on company letterhead
Aid team members by handling COA-related work during peak periods within the Technical Services and Documentation Department
Execute tasks, including pulling Purchase Orders (POs) from X3 for pre-approval and saving original COAs to the pre-org folder
Prepare UPI COAs, securing approvals from the Quality Director and the QA Lead within the Technical Services and Documentation Department
Ensure proper filing and organization of all documents within the Technical Services and Documentation Department
Qualification
Required
Minimum 2 years experience working in a GMP and FDA certified environment
Preferred
Bachelors degree in Chemistry (or a related technical field) preferred, or a minimum 5 years experience working in a Quality Assurance program in the Food and or Pharmaceutical industries
Company
UPI Global Ingredients
UPI was founded as a family business in 1967 to be a leading distributor of raw materials and natural ingredients to satisfy the needs of manufacturers and distributors in the Food, Personal Care, and Pharmaceutical Industries.
11-50 employees
Funding
Current Stage
Early StageRecent News
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