Ladders · 13 hours ago
Corporate Vice President - Senior Manager Service Delivery Platform/Development Engineering
Ladders is seeking a Corporate Vice President - Senior Manager Service Delivery Platform/Development Engineering to join a leader in the Finance & Insurance space. This role involves building and maintaining systems that power mission-critical workflows while collaborating with product and peers to design scalable solutions.
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Responsibilities
Develop and implement a strategic vision for the ServiceNow platform
Foster a culture of collaboration and continuous improvement
Serve as a key liaison between IT and business stakeholders
Lead initiatives for adopting new technologies and optimizing processes
Implement AI and Machine Learning to enhance IT service processes
Manage integrations between ServiceNow and other key platforms
Drive training programs to enhance team and user skills
Qualification
Required
5-7 years of experience in IT service management roles, particularly with ServiceNow and Jira
Deep understanding of ServiceNow architecture and ITSM Pro best practices
Experience overseeing development and support teams in enterprise environments
Proficiency in AI and data analytics technologies for service management
Strong stakeholder engagement and change management experience
Benefits
Comprehensive benefits package including modern workforce offerings
Programs for leave, adoption assistance, and student loan repayment
Opportunities for professional development and growth
Inclusive culture promoting diverse perspectives and experiences
Company
Ladders
Ladders is the home for $100K+ careers
Funding
Current Stage
Growth StageTotal Funding
$7.25MKey Investors
Matrix
2004-11-08Series A· $7.25M
Recent News
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Seattle TechFlash
2025-04-15
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