CoreTek Labs · 11 hours ago
Jira Support Engineer / Jira Administrator
CoreTek Labs is seeking a Jira Support Engineer / Jira Administrator to manage and support Jira environments for both business and technical teams. The role requires strong administration skills in Jira, including automation and scripting, to ensure effective user support and operational efficiency.
Responsibilities
Administering, configuring, and supporting Jira environments for business and technical teams
Ensuring smooth operations and user support
Qualification
Required
Hands-on experience with Jira administration (5+ years preferred)
Strong understanding of Jira workflows, schemes, permission management, and configurations
Experience in Jira automation (Automation for Jira, ScriptRunner, or similar)
Knowledge of scripting languages such as Groovy, JavaScript, or Python is a plus
Excellent analytical and problem-solving skills
Ability to understand business processes and map them into Jira workflows
Strong communication and documentation abilities
Experience managing discrepancies between user expectations, resumes, and actual capabilities
Preferred
Basic understanding of Confluence integration