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Account Resolutions Representative jobs in United States
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Fort Financial Credit Union · 13 hours ago

Account Resolutions Representative

positionCorporate - Fort Wayne, IN 46818
timeFull-time
remoteOnsite
seniorityEntry, Mid Level
date1+ years exp
Fort Financial Credit Union fosters a positive culture that prioritizes the well-being and development of its employees. The Account Resolutions Representative is responsible for contacting members regarding past-due loans, arranging payment solutions, and working to recover delinquent accounts while maintaining positive member relationships.
FinanceFinancial Services

Responsibilities

Complete all necessary documentation on delinquent loans within credit union procedures and policies
Recommend repossessions, transfer loan payments, and collect on delinquent loans and visas
Call members with problem accounts and assist them over the phone while providing outstanding service and recommendations
May interview delinquent members in office
Analyze loan documentation, assist with disability claims, and complete all necessary reports
Maintain current knowledge on all credit union products

Qualification

Customer service skillsVerbal communicationComputer proficiencyInterpersonal skills

Required

Strong verbal communication and customer service skills
Strong interpersonal skills to maintain positive member relationships
General experience and knowledge with computers and technological applications
1-3 years of similar or related experience
High School education or GED

Benefits

Education/Scholarship Assistance
Training/Career Development Programs
Mentor Program
PTO & 13 Paid Holidays
Pension & 401k Retirement Plans
Health/Dental/Vision Insurance Plans
Flex Spending Account & Health Reimbursement Arrangement
Employer Paid Life & Voluntary Life Insurance
Employer Paid Short-Term & Long-Term Disability
Accident, Critical Illness, & Hospital Confinement Plans

Company

Fort Financial Credit Union

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Fort Financial Federal Credit Union operates as a financial cooperative, provides financial solutions like loans, investment, savings, etc.
dateFounded in 1946
location
Fort Wayne, Indiana, USA
people-size51-200 employees
web-link
https://www.fortfinancial.org

Funding

Current Stage
Growth Stage
Total Funding
$2.48M
Key Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M

Leadership Team

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Steve Collins
President & CEO
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Recent News

cdfifund.gov
U.S. Treasury Awards more than $1.73 Billion in Response to Economic Impacts Caused by COVID-19 Pandemic
2023-06-06
Company data provided by crunchbase