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Subject Matter Expert (SME) - Quality Assurance (QA) jobs in United States
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LearningMate · 10 hours ago

Subject Matter Expert (SME) - Quality Assurance (QA)

LearningMate is seeking a highly detail-oriented and experienced Quality Assurance (QA) Subject Matter Expert (SME) to develop and maintain high-quality online course content for a certificate program. The role involves collaborating with instructional designers and technical teams to create engaging course materials and assessments, ensuring content accuracy and industry alignment.
EducationSoftware
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H1B Sponsor Likelynote
Hiring Manager
Tanayan Paul
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Responsibilities

Discovery & Validation: Review and validate existing Job Task Analysis (JTA) documents to ensure alignment between course content, entry-level QA industry requirements, and career outcomes. Assess and validate Coursera’s In-Demand Topic (IDT) framework for Junior QA/Software Tester titles to ensure focus on critical testing fundamentals. Critically review and validate Coursera-created Content Outlines , ensuring cohesion and relevance to learning objectives
Content Development & AI Validation: Evaluate AI-generated content , including reading materials, talking head lecture scripts, and screencasts for technical accuracy in testing procedures. Enhance course materials by adding relevant anecdotes and real-world examples (e.g., famous bug catches, edge-case scenarios) to engage learners effectively. Review and validate content for "add-on" modules , including supplementary instruction, practice activities, or career resource materials like "Day-in-the-Life" videos, career path overviews, and AI literacy modules. Support the creation of slide decks and demonstration videos for any software as needed
Multimedia & Instructional Production: Capture screencast videos as required for instructional purposes, such as demonstrating bug reporting in Jira or writing basic test scripts. Create datasets and buggy code environments for practical activities and labs to ensure learners have hands-on opportunities to practice identification and documentation
Assessment Design: Develop formative and summative assessments, including quizzes, exams, and AI-graded hands-on assignments, ensuring alignment with Bloom’s Taxonomy. Review formative assessment items for accuracy, currency, alignment with learning objectives, and consistency with course instructional content. Develop practical scenarios. Develop hands-on learning/practice activities, as well as lab activities (if required), along with the required data set and documentation, using the appropriate templates
Capstone Integration: Contribute to the design and validation of Capstone projects that synthesize the program's learning objectives
Quality Assurance: Review demo video scripts and storyboards
Feedback Integration: Support the implementation of client and stakeholder feedback to ensure content accuracy

Qualification

Manual TestingAutomation TestingSDLCISTQB CertificationJiraScreencasting SoftwareInstructional DesignGoogle SuiteAttention to Detail

Required

Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience)
Strong understanding of Manual Testing (Black box, White box, Regression, and Smoke testing)
Familiarity with Automation Testing tools (e.g., Selenium, Playwright) and bug tracking software (e.g., Jira, Bugzilla)
Solid grasp of the SDLC and STLC (Software Testing Life Cycle) within Agile/Scrum environments
Attention to detail to produce error-free technical content regarding tax and deductions
Proven experience writing instructional materials and developing online course content
Ability to review and edit AI-generated technical content for accuracy and flow
Experience with screencasting software and creating technical datasets/environments for labs
Familiarity with Learning Management Systems (LMS) and instructional design frameworks like 'backward design.'
Proficiency in Google Suite for collaborative document review and feedback

Preferred

Professional certifications such as ISTQB Foundation Level (CTFL) or Certified Software Tester (CSTE) are highly preferred
Previous experience in training or educational roles is a plus

Company

LearningMate

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Online learning solutions provider.

H1B Sponsorship

LearningMate has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (4)
2024 (6)
2023 (8)
2022 (7)
2021 (7)
2020 (13)

Funding

Current Stage
Late Stage
Total Funding
$10M
Key Investors
Helix Investments
2020-08-18Acquired
2009-07-09Private Equity· $10M

Leadership Team

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Mark Wheeler
Vice President of Strategic Partnerships
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Cathi D. Cohen
Director of Strategic Partnerships
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Company data provided by crunchbase