Connected Technology, LLC · 2 days ago
Help Desk Support/Field Service Technician
Long Island, ME
Full-time
Onsite
New Grad, Entry LevelConnected Technology, LLC is a trusted IT solutions provider, delivering expert technical support and services to businesses. They are seeking a Help Desk Support/Field Service Technician to address customers' IT issues, resolve technical problems, and deploy hardware and software solutions.
Enterprise SoftwareInformation TechnologyInformation ServicesManagement Information Systems
Hiring Manager
Kevin Urso
Responsibilities
Addressing customers' IT issues
Resolving technical problems
Deploying hardware, software, and networking equipment
Diagnosing and troubleshooting hardware and software
Maintaining IT systems
Ensuring efficient technology operations
Providing outstanding customer service to meet client needs in a timely manner
Qualification
Required
Proficiency in installation, configuration, and troubleshooting of computer systems, hardware, and peripherals
Experience with local and wide area network setups, internet systems, and communication technologies
Technical skills in document imaging, archival security, and document sharing systems
Strong problem-solving abilities and the capability to diagnose IT issues effectively
Excellent interpersonal and communication skills for collaborating with clients and team members
Ability to manage responsibilities independently and ensure prompt support service
Preferred
IT certifications such as CompTIA A+, Network+, or similar are a plus
Prior experience in field service or help desk support roles preferred
Company
Connected Technology, LLC
At Connected Technology, we are your trusted solution adviser and we’re here to support you and your staff with a team of technical engineers experienced in installing and maintaining a variety of products and software for your total IT infrastructure, desktop and mobile devices.
Founded in 1996
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase