Yorktel · 11 hours ago
Solutions Architect
United States
Full-time
Onsite
Mid Level
3+ years expYorktel is a leading video managed services partner with over 35 years of experience, seeking a Solutions Architect to support their Sales Team. This role involves developing technical solutions, attending customer meetings, and ensuring the successful execution of projects through collaboration with various departments.
Telecom & CommunicationsEducationGovernmentVideoAppsInformation TechnologyMobileTelecommunicationsVideo Conferencing
No H1B
U.S. Citizen OnlyHiring Manager
Trevor Degnan
Responsibilities
Responsible to develop system design drawings including, but not limited to audiovisual system diagrams and schematic drawings; architectural diagrams, drawings, and sketches; Design/Build and Bid/Build specifications; and operational capabilities narratives, etc
Must have strong technical knowledge of Cisco WebEx Systems, Microsoft Systems, Poly Systems, Zoom Systems, Crestron XIO Systems, Pexip and other audio and video technologies
Must be capable of properly designing Cisco WebEx, Microsoft, Poly, Pexip Microsoft Interop, and hybrid infrastructure solutions. Must also be able to read and correctly interpret and produce multiple formats of technical specifications, schematic drawings, and architectural diagrams
Experience and/or strong working knowledge of multiple videoconference and voice collaboration platforms
Provide technical support to the sales team in a comprehensive, thorough, detailed and time sensitive manner
Intensive interface with clients and job sites to document customer requirements and job site conditions
Provide and document customer design based on the client requirements and job site conditions
Work directly with clients, architects, consultants and staff throughout the design development and delivery process with the support of the Manager of Solution Architects
Develop Statement of Work for each job based on system design and customer requirements
Develop system design drawings including, but not limited to, drawings and sketches; Design/Build and Bid/Build specifications; and operational capabilities narratives, etc
Develop accurate job cost estimates for each job
Provide technical response to the customer RFP/RFQ/RFI
Be capable of working effectively and efficiently with support from other members of the engineering team
Maintain complete and accurate project documentation and records
Communicate effectively with internal staff, client representatives, cooperative trades, and subcontractors
Effectively coordinate and manage multiple system design projects simultaneously
Be responsible for successfully completing assignments on time and within budget
Develop and conform to company technical standards and practices
Extensive experience with designing custom solutions, architectural and facility concerns and solutions
Qualification
Required
3-5 years' experience in a customer design solution service area
BA Degree or equivalent experience in a collaboration technical subject is desirable
Use of software applications (Microsoft Office) in conjunction with desktop publishing and manipulation graphs, spreadsheets, etc
Knowledge of cloud services such as WebEx, Teams, Zoom and Pexip
Knowledge of Media Services software is a plus
Knowledge of Microsoft Visio
Bi-Lingual capability is a plus
Knowledge of H.323 Endpoints, Gateways, MCU's, and Gatekeepers
Knowledge of IP networks, components, or associated certifications
Vendor specific certifications in the IT Industry (i.e., Cisco CCNA, Cisco CCNP Collab, Poly Infrastructure, Professional Pexip Tech Expert, Microsoft Certified with core Video and Voice certifications are a strong plus) and Audio/Visual industry
InfoComm CTS certification with Advanced CTS-D certification desirable
Certifications with AV Industry leaders desirable (Extron, AMX, Crestron, Biamp, etc.)
Must have strong technical knowledge of Cisco WebEx Systems, Microsoft Systems, Poly Systems, Zoom Systems, Crestron XIO Systems, Pexip and other audio and video technologies
Must be capable of properly designing Cisco WebEx, Microsoft, Poly, Pexip Microsoft Interop, and hybrid infrastructure solutions
Must also be able to read and correctly interpret and produce multiple formats of technical specifications, schematic drawings, and architectural diagrams
Experience and/or strong working knowledge of multiple videoconference and voice collaboration platforms
Proficiency in the use of diagrammatic software tools (such as Visio, PowerPoint, etc.)
Proficiency in the use of computers and general business software (Microsoft Outlook, PowerPoint, Excel, Word, and Project)
Strong working knowledge of networks TCP/IP skills including video over IP, Voice over IP, streaming video, etc. desirable. Cisco experience is mandatory
Ability to work independently without daily supervision
Ability to work effectively as part of a high-performance team
Exceptional written, verbal, and interpersonal skills
Ability to document application architecture, configuration, use case, and work instruction
Excellent problem solving and troubleshooting
Effective negotiation
Ability to effectively coordinate and manage multiple projects simultaneously
3rd party vendor relationship management specific to application needs or concerns
Good working knowledge of audiovisual control systems – Crestron / Extron / AMX, etc
Ability to work with others in sometimes stressful and fast-paced environment
Responsible to develop system design drawings including, but not limited to audiovisual system diagrams and schematic drawings; architectural diagrams, drawings, and sketches; Design/Build and Bid/Build specifications; and operational capabilities narratives, etc
Provide technical support to the sales team in a comprehensive, thorough, detailed and time sensitive manner
Intensive interface with clients and job sites to document customer requirements and job site conditions
Provide and document customer design based on the client requirements and job site conditions
Work directly with clients, architects, consultants and staff throughout the design development and delivery process with the support of the Manager of Solution Architects
Develop Statement of Work for each job based on system design and customer requirements
Develop accurate job cost estimates for each job
Provide technical response to the customer RFP/RFQ/RFI
Be capable of working effectively and efficiently with support from other members of the engineering team
Maintain complete and accurate project documentation and records
Communicate effectively with internal staff, client representatives, cooperative trades, and subcontractors
Effectively coordinate and manage multiple system design projects simultaneously
Be responsible for successfully completing assignments on time and within budget
Develop and conform to company technical standards and practices
Extensive experience with designing custom solutions, architectural and facility concerns and solutions
May require occasional lifting (up to 50 lbs.)
Requires extensive sitting, standing, and walking
Domestic travel requiring multi-night stays within and at times outside the local work area
Valid passport; International travel possible
Valid U.S. driver's license
If permissible by applicable law, may be required as a condition of employment to complete a background check and/or drug test if required by law or by current or future contracts/clients/vendors, etc
Must be willing to apply for security clearances (clearances may be required to work at certain customer locations)
May require off/afterhours support for maintenance work
Benefits
401k
Flex 125 plans
Company
Yorktel
Yorktel is a Next-Gen Systems Integrator bringing together AV, IT, and Voice, serving enterprise and government agencies.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$13M2024-10-24Acquired
2012-04-04Debt Financing· $3M
2009-04-14Series Unknown· $6M
Leadership Team
Ken Scaturro
Chief Executive Officer
Judi Pulig
Chief Operating Officer
Recent News
2025-08-21
citybiz
2025-08-13
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