BDO USA · 7 hours ago
Information Technology Intern - Summer 2026 (Remote)
United States
Internship
Remote
Intern
$21/hr - $25/hr
Start in 2026 SummerBDO USA is a global firm that offers assurance, tax, and advisory services. They are seeking an Information Technology Intern to provide technical support, analyze user needs, and assist in various IT operations to enhance the efficiency of the firm.
AccountingFinanceConsultingFinancial Services
Responsibilities
Provides technical support, or appropriate routing, for service tickets entering the Service Desk
Evaluates issues and escalates as needed to a higher level or other resource using the provided Service Desk Process manual
Restores service to affected user(s) while resolving tickets, using methods including:
Remote troubleshooting via provided toolsets
Uses the ServiceNow Knowledgebase system to determine the root cause of a problem
Accurately logs problems and updates ticket history to document troubleshooting steps and resolution
Creates technical documentation and FAQs for addition to the ServiceNow Knowledgebase
Recommends changes to support processes to ensure continuous improvement of the incident handling process
Triages incidents that may include cybersecurity related aspects of credential loss, malware, or other common incident types
Gathers information about cybersecurity incidents at BDO clients that BDO professionals may report and ensures proper escalation to the Security team
Performs troubleshooting of endpoint issues related to security blocks that will require basic networking and Windows 10/11 knowledge in order to determine escalation paths
Develops custom web applications and third-party integration points
Implements third party software and applications
Benchmarks a variety of internally developed and third-party integrated systems performance under heavy loads
Builds and maintains a variety of internally developed and third-party integrated systems documentation
Assists with handling and installation of data center hardware (network, server, and storage)
Upgrades firmware on data center hardware
Installs OS and performs basic configuration of data center hardware
Monitors data center hardware and performs daily health checks
Performs server builds and decommissions
Deploys cloud resources using Azure DevOps pipelines
Creates code to provision both cloud and on-premise resources
Monitors cloud provisioned resources
Remediates identified security risks
Handles request and issue tickets related to cloud resources
Analyzes and supports a library of locally installed and cloud software
Identifies and documents various IT processes to increase efficiency of operational workflow
Monitors $100M+ IT budget for proper cost allocation and accurate record keeping
Builds, monitors, and manages laptop hardware deployed globally
Other Duties as assigned
Qualification
Required
High School Diploma or GED, required
Enrolled in an Associate's, Bachelor's, or Master's degree program in Computer Science, required
Preferred
Using developer language such as C#, Java, HTML, Go, and Terraform
Using the Microsoft Azure Portal
With miscellaneous PC/Laptop and Server hardware
With basic Cisco hardware configuration
CompTIA A+
Microsoft MTA
Microsoft Azure Fundamentals (AZ-900)
Cisco CCNA
Microsoft Windows (latest versions)
Microsoft Server (latest versions)
Microsoft Visual Studio
Microsoft Azure Dev Ops or Github
Microsoft Entity Framework
HTTP Debug Tools
Putty
Strong verbal and written communication skills
Excellent interpersonal and customer relationship skills
Ability to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details
Ability to successfully multi-task while working independently or within a group environment
Performs well under pressure while dealing with unexpected problems in a professional manner
Ability to communicate and interact with all levels of employees and management
Ability to interact and build relationships and consensus among people
Possesses ability to consistently produce clean code and adhere to appropriate documentation standards
Benefits
Employee Stock Ownership Plan (ESOP)
Flexibility and opportunities for advancement
Comprehensive compensation and Total Rewards benefits
Company
BDO USA
BDO USA renders taxation, audit, assurance, advisory, and business outsourcing services to companies across all sectors of the economy.
Founded in 1910
10001+ employees
H1B Sponsorship
BDO USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (92)
2024 (101)
2023 (119)
2022 (151)
2021 (105)
2020 (199)
Funding
Current Stage
Late StageTotal Funding
$1.3BKey Investors
Apollo
2023-08-15Debt Financing· $1.3B
Leadership Team
Wayne Berson
CEO and BDO Principal
Catherine Moy
Chief People Officer
Recent News
2026-01-22
2026-01-20
International Accounting Bulletin
2026-01-12
Company data provided by crunchbase