Akkodis · 1 day ago
Information Technology Support Technician
Akkodis is seeking an IT Support Technician for a 10 months contract opportunity. The role involves providing IT systems support to end users on a variety of moderate to complex computer system issues and ensuring timely resolution of technical support requests.
Responsibilities
Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues)
Issues are reported via email. Provides moderate to complex troubleshooting and software development issues as needed
Communicates high visibility issues to immediate supervisor
Escalates calls to the appropriate departments as needed
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues
Performs other duties as assigned. Supports the organization's quality program(s)
Qualification
Required
Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues)
Issues are reported via email. Provides moderate to complex troubleshooting and software development issues as needed
Communicates high visibility issues to immediate supervisor
Escalates calls to the appropriate departments as needed
Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues
Benefits
Medical
Dental
Vision
Life insurance
Short-term disability
Additional voluntary benefits
An EAP program
Commuter benefits
401K plan
Paid Sick Leave
Holiday pay
Company
Akkodis
Akkodis provides digital engineering solutions for sustainable and innovative industries.
H1B Sponsorship
Akkodis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (141)
2024 (121)
2023 (67)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-10
Canada NewsWire
2025-11-06
Company data provided by crunchbase