JGM · 10 hours ago
Assistant Operations Manager
JGM is seeking an Assistant Operations Manager to support the operations manager and oversee a team of 16 employees. The role involves ensuring adherence to schedules, monitoring performance, and maintaining compliance with regulations while addressing client concerns and implementing operational improvements.
Responsibilities
Assist operations manager with a team of 16 employees across two shifts
Ensure employees adhere to their schedules and perform their duties effectively
Serve as the primary point of contact for clients, addressing any concerns or issues promptly
Monitor and evaluate employee performance, providing feedback and coaching as needed
Conduct regular team meetings to communicate company policies, updates, and goals
Assist in training new hires and ensure they understand their roles and responsibilities
Handle scheduling, attendance tracking, and shift adjustments as necessary
Ensure compliance with airport regulations and safety protocols
Maintain records of employee performance, incidents, and other relevant information
Collaborate with management to develop and implement operational improvements
Must be able to pass PANYNJ badging requirements
Qualification
Required
Must have similar experience managing multiple employees
Ability to work contingent on schedule & operational needs
Ability to read, write, speak fluently, and understand the English language
Must be fluent in written, verbal, and communication skills
Must be fluent in Excel, Microsoft, outlook, etc
Must be able to pass PANYNJ badging requirements
Preferred
Associate or bachelor's in business administration degree is preferred
Benefits
401(k) matching
Dental Insurance
Health insurance
Life insurance
Paid time off
Vision insurance