USG · 15 hours ago
TECHNOLOGY LEAD – Customer Portal & eCommerce
Chicago, IL
Full-time
Hybrid
Senior Level
5+ years expUSG Corporation is an industry-leading manufacturer of building products and innovative solutions. The Technology Lead is responsible for the technical implementation and ongoing development of USG’s customer portal and eCommerce capabilities, ensuring a seamless user experience for customers accessing inventory, pricing, and order information.
ConstructionChemical & MaterialsManufacturingAdvanced MaterialsBuilding MaterialProduct Design
Responsibilities
Lead and enable the technical implementation of eCommerce technologies and platforms, ensuring robust, scalable, and high-performing solutions
Develop, optimize, and maintain high-performing shopping cart and checkout experiences that drive user engagement and conversion rates by designing for great user experiences
Lead the migration from our legacy Salesforce Commerce Cloud powered eCommerce site to a modern Next.js/React implementation
Ensure seamless integration of eCommerce and customer identity technologies, including the commerce platform, CRM systems, identity and access management services, and analytics tools
Manage technical aspects of platform performance and customer account management, including tracking, reporting, and data analysis
Work closely with marketing, design, and development teams to ensure alignment and successful execution of go-to-market initiatives
Lead technical projects from conception to completion, ensuring timely delivery and adherence to quality standards
Coordinate with external vendors and partners as needed to implement and optimize marketing and eCommerce technologies
Encourage team-level decision making, make final decisions when needed, and escalate decisions that impact multiple teams or the broader transformation
Maintain comprehensive documentation for technical processes, integrations, and systems
Ensure compliance with relevant data protection regulations and industry standards
Provide technical guidance and mentorship to development teams, ensuring best practices are followed to meet business commitments on time and with quality
Qualification
Required
Bachelor's degree in Computer Science, Information technology, or a related field
5+ years of experience leading software development, management of technical resources, and transformation project experience
Extensive experience as a delivery and people leader and further as hands-on, technical individual contributor
Minimum 3-5 years experience as a developer
Deep experience with marketing technology platforms, including CRM systems (e.g., Salesforce) and CMS (e.g., Adobe, Contentful)
Deep experience with eCommerce technology platforms (e.g. commercetools, Salesforce Commerce Cloud, Spryker)
Proven experience in integrating various marketing and eCommerce technologies, including familiarity with API integrations and data synchronization between different systems
Deep understanding of MACH (Microservices, API-first, Cloud-native, and Headless) architecture
Expertise in optimizing eCommerce cart and checkout experiences for performance, speed, and conversion rates
Experience with A/B testing, multivariate testing, and other optimization methodologies
Strong problem-solving skills with the ability to troubleshoot and resolve technical issues
Excellent collaboration skills with the ability to work effectively with cross-functional teams
Excellent project management skills with the ability to lead technical projects and coordinate with cross-functional teams
Strong leadership skills with the ability to mentor and guide development teams
Excellent written and verbal communication skills
Knowledge of microservices architecture and serverless computing
Preferred
Master's degree or additional certifications in web development is a plus
Experience in marketing technology, eCommerce, IAM or related areas is a plus
Familiarity with advanced marketing automation tools/platforms and their application within a B2B marketing context
Experience with data streaming and the producer/consumer pattern
Experience with Oracle EBS and EDI integrations
Benefits
Two medical insurance options
Vision and dental coverage
401(k) Investment Plan with company match
Pension plan
Life insurance
Accident insurance
Legal insurance
Pet insurance
Quarterly (hourly) / Annual (salary) bonus potential
Paid time off
Paid holidays
Company
USG
USG is a manufacturing company that produces gypsum wallboard, joint compound and a vast array of related products for the construction.
5001-10000 employees
H1B Sponsorship
USG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (36)
2023 (72)
2022 (6)
2021 (8)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-11Acquired
1993-05-14IPO
Leadership Team
Srinivas Veeramasuneni
Chief Technology Officer
Recent News
legacy.thefly.com
2026-02-05
2025-10-31
Company data provided by crunchbase