NorthMark Strategies · 18 hours ago
Procurement Operations Manager
Irving, TX
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expNorthMark Strategies is a leading investment firm that focuses on building enduring businesses through capital, innovation, and engineering. They are seeking a Procurement Operations Manager to streamline procurement processes and enable leadership to focus on strategic priorities while managing procurement systems operations and collaborating with various stakeholders.
FinanceProfessional ServicesVenture CapitalAdviceFinancial Services
Hiring Manager
Matt Stella
Responsibilities
Directly manage, coach, and develop the Procurement Systems Administrator
Set priorities, goals, and performance expectations for procurement systems support activities
Provide guidance and escalation support to ensure effective resolution of Coupa, cXML, supplier system, and internal system issues
Ensure consistent service levels, documentation, and communication related to procurement system inquiries and issues
Serve as the central intake point for procurement operational and system-related requests
Gather, track, and prioritize requests from the procurement team, balancing strategic initiatives and day-to-day operational needs
Develop and maintain structured intake, triage, and escalation processes to ensure timely execution and transparency
Support and oversee the end-to-end S2P lifecycle, ensuring alignment with company policies and industry best practices
Drive continuous improvement initiatives to enhance efficiency, accuracy, and consistency across procurement operations
Identify process gaps and collaborate with stakeholders to implement scalable solutions
Ensure procurement processes effectively support downstream AP activities, including invoice processing and payment workflows
Partner closely with Accounts Payable (AP), Finance, Legal, and Business Units to ensure seamless procurement-to-pay workflows
Act as a liaison between procurement operations, systems, and cross-functional stakeholders to resolve issues and align on priorities
Act as the single point of intake and own prioritization & escalation for operational and systems related work
Serve as a procurement subject matter expert for cross-functional projects, advising on process design and system impacts
Promote strong alignment between procurement execution and AP requirements
Oversee the effective use of procurement systems, with Coupa experience strongly preferred
Partner with the Procurement Systems Administrator to support system adoption, user guidance, and ongoing optimization
Ensure appropriate governance, controls, and documentation for procurement system processes
Identify opportunities to improve system efficiency, reporting, and integration in collaboration with IT and Finance
Alleviate tactical workload from procurement leadership, enabling focus on strategic initiatives
Provide operational insights, metrics, and reporting to support decision-making and continuous improvement
Monitor trends in procurement requests, system issues, and process performance to inform improvements
Qualification
Required
8+ years of experience in procurement operations, supply chain, or Source-to-Pay environments
Prior experience managing or leading team members preferred
Strong understanding of S2P processes, including requisitioning, sourcing, contracting, P2P, invoicing, and supplier management
Experience working with Coupa or a similar procurement platform (highly preferred)
Demonstrated ability to manage operational workflows and support issue resolution through effective leadership and prioritization
Excellent organizational, project management, and prioritization skills
Strong communication and stakeholder management capabilities
Ability to manage multiple priorities in a dynamic environment
Preferred
Bachelor's degree in supply chain management, Business Administration, Finance, or a related field
Process-oriented leader with a focus on operational excellence
Collaborative manager who builds strong cross-functional relationships and develops team members
Analytical thinker with the ability to translate data into actionable insights
Comfortable operating at the intersection of Procurement, AP, Finance, and Technology
Adaptable and resilient in evolving organizational environments
Company
NorthMark Strategies
NorthMark Strategies is a multi-strategy investment firm managing diverse portfolios and offering advisory services across sectors.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase