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OP Consulting Group LLC · 2 days ago

Helpdesk Data Entry Analyst

Indianapolis, IN

Full-time

Hybrid

Mid Level

4+ years exp

OP Consulting Group LLC is focused on supporting public health initiatives by ensuring accurate and timely data entry. The Helpdesk Data Entry Analyst plays a critical role in assisting healthcare providers and public health staff in resolving system-related issues while maintaining reliable health data.

EducationConsultingHuman ResourcesInformation TechnologyStaffing AgencyTraining

H1B Sponsor Likely

Responsibilities

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality

Investigate and resolve duplicate patient records and incorrect merges in the immunization registry

Utilize data tools and matching algorithms to identify and correct data integrity issues

Document all support interactions in the ticketing system and maintain accurate logs

Provide guidance to users on best practices for data entry and record management

Assist in testing system updates and enhancements

Qualification

Data entryCustomer serviceAnalytical skillsTicketing systemsDeduplication toolsImmunization systemsHIPAA knowledgeCommunication skillsProblem-solving skillsAttention to detail

Required

Experience in a helpdesk or healthcare support role - Required - 4.5 Years

Experience with deduplication tools, data matching, or record linkage techniques - Required - 4.5 Years

Excellent communication and customer service abilities - Required

Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite - Required

Strong analytical and problem-solving skills - Required

Preferred

Familiarity with immunization information systems

Experience working with state or local public health departments

Understanding of HIPAA and data privacy regulations

Company

OP Consulting Group LLC

OP Consulting Group LLC, based in Michigan, USA, is a company owned and operated by women.

Founded in 2020

Okemos, Michigan, USA

11-50 employees

https://www.opconsultinggroup.com

H1B Sponsorship

OP Consulting Group LLC has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (1)

2024 (3)

Funding

Current Stage

Early Stage

Leadership Team

Venkata Surapaneni

Founder

Company data provided by crunchbase