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Amazon · 1 day ago

Data Center Technician , DCC Communities

Canton, Mississippi, USA

Full-time

Onsite

Entry Level

$26/hr - $47/hr

1+ years exp

Amazon Data Services, Inc. is seeking a Data Center Technician to join their dynamic AWS team, playing a critical role in maintaining global cloud infrastructure. The technician will be responsible for hardware and network diagnostics, physical repairs, and ensuring seamless data center operations that support millions of businesses worldwide.

RetailArtificial Intelligence (AI)E-CommerceLogisticsDeliveryFoundational AI

No H1B

Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, responding to operational incidents that impact service availability, and carrying out routine network, server hardware, and operating system repairs to contribute to the overall availability of AWS services

Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors

Performing on-call duties and participating in scheduled maintenance and change management activities

Contributing to documentation and process improvement initiatives based on your analysis of operational issues

Helping to interview, train and onboard new team members

Qualification

Network server troubleshootingServer hardware troubleshootingFiber optic cabling standardsData center operationsCabling infrastructure best practicesCustomer service skillsProblem-solving skillsTeam collaboration

Required

1+ years of network server troubleshooting and repair experience

1+ years of server hardware troubleshooting and repair experience

Experience with server booting: POST, BIOS, PXE, Kickstart, GRUB/LILO, RAID

Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies

Knowledge of network design, protocols and troubleshooting

Preferred

Can work in cramped spaces or in elevated locations while adhering to health & safety guidelines

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Experience with data center operations: inventory management, hot/cold aisles, security

Experience with cabling infrastructure best practices and methodologies

Experience working in a data center environment (racking and stacking gear, cable management, hot/cold aisle containment)

Benefits

Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)

401(k) matching

Paid time off

Parental leave

Company

Amazon

Glassdoor3.7

Amazon is a tech firm with a focus on e-commerce, cloud computing, digital streaming, and artificial intelligence.

Founded in 1994

Seattle, Washington, USA

10001+ employees

https://amazon.com

Funding

Current Stage

Public Company

Total Funding

$8.11B

Key Investors

AmazonKleiner Perkins

2023-01-03Post Ipo Debt· $8B

2001-07-24Post Ipo Equity· $100M

1997-05-15IPO

Leadership Team

Douglas J. Herrington

CEO, Worldwide Amazon Stores

Werner Vogels

VP & CTO

Recent News

TechCrunch

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2026-02-09

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2026-02-09

Company data provided by crunchbase