Tekgence Inc · 3 hours ago
ServiceNow Architect
United States
Contract
Remote
Senior LevelTekgence Inc is looking for a ServiceNow Architect to lead the design and implementation of comprehensive ServiceNow solutions. The role involves collaborating with stakeholders, overseeing customization and integration, providing technical leadership, and ensuring the governance and optimization of ServiceNow environments.
RetailBankingLogisticsSupply Chain Management
Hiring Manager
Varun Goel
Responsibilities
Lead the design and implementation of end-to-end ServiceNow solutions, including - ITSM, ITOM- CMDB, Service Mapping, CSDM, and other ServiceNow applications
Collaborate with business stakeholders, project managers, and technical teams to define the architectural vision and roadmap for ServiceNow implementations
Oversee the customization and configuration of ServiceNow modules, ensuring best practices and scalability
Architect integrations between ServiceNow and third-party systems (such as LDAP, Active Directory, SAP, and custom APIs), ensuring seamless data flow and system interoperability
Provide technical leadership and guidance to development teams, ensuring the adoption of best practices and consistent, high-quality coding standards
Identify opportunities to optimize ServiceNow environments for performance, usability, and cost-efficiency, including reviewing data models, integrations, and workflows
Establish governance processes to ensure the integrity, security, and compliance of ServiceNow environments, including the proper management of data, access control, and system configurations
Act as a subject matter expert, providing advice and recommendations to clients on ServiceNow architecture, process automation, and platform capabilities
Produce comprehensive solution documentation, including architecture diagrams, workflows, and implementation guides
Lead efforts for system upgrades, patching, and platform enhancements, ensuring minimal impact on operations and aligning with new ServiceNow releases and features
Qualification
Required
Experience in implementing ITIL processes (Incident, Problem, Change Management, etc.) in ServiceNow
Experience in multiple End-to-End implementation of ITOM including CMDB processes (Event Management, Discovery, Service Mapping, CMDB/CSDM, Cloud Management, Orchestration)
Experience with CMDB design, architecture and implementations with a fair understanding of ServiceNow CMDB model and extensions
Company
Tekgence Inc
We accelerate business transformation by solving complex technology, business and talent challenges.
Founded in 2014
1001-5000 employees
H1B Sponsorship
Tekgence Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (37)
2024 (24)
2023 (30)
2022 (44)
2021 (32)
2020 (48)
Funding
Current Stage
Late StageCompany data provided by crunchbase