Emerge · 21 hours ago
Operations Program Manager
United States
Contract
Remote
Mid, Senior Level
$80K/yr - $95K/yr
3+ years expEmerge is seeking an Operations Program Manager with hands-on experience supporting client-specific sales environments, tools, and programs. This role focuses on ensuring processes run smoothly, data accuracy, and providing stakeholders with clear visibility into performance.
Professional ServicesInformation TechnologyMarketingBusiness DevelopmentSales
No H1B
Responsibilities
Support day‐to‐day execution of client‐aligned programs, including sales initiatives, renewals, incentives, and partner programs
Coordinate timelines, deliverables, and dependencies across Sales, Finance, Operations, and external partners
Maintain program documentation, trackers, and operational playbooks
Prepare and maintain operational and performance reports (KPIs, dashboards, trackers)
Ensure data accuracy and consistency across reports and systems
Support analysis of trends related to bookings, renewals, pipeline, or program performance
Work within Salesforce (or similar CRM) to extract and validate data
Support reporting tools such as Excel, Tableau, or Business Objects
Partner with internal teams on light system enhancements or process improvements
Serve as an operational point of contact for internal teams supporting client‐specific programs
Communicate status updates, risks, and dependencies clearly and consistently
Assist in preparing materials for leadership updates or program reviews
Identify gaps or inefficiencies in workflows and propose practical, scalable improvements
Support implementation of approved process changes
Qualification
Required
3-7 years of experience in operations, program management, business analysis, or sales operations
Experience supporting client‐specific sales teams, programs, tools, or reporting environments
Strong proficiency in Excel (pivot tables, lookups, data validation)
Experience working with CRM systems (Salesforce strongly preferred)
Comfortable working with data, dashboards, and operational metrics
Strong organizational skills and attention to detail
Ability to work cross‐functionally and manage multiple workstreams simultaneously
Preferred
Experience supporting sales incentives, renewals, or go‐to‐market programs
Exposure to Tableau, Business Objects, or similar reporting tools
Experience working in global or regional programs (APAC, EMEA, Americas)
Familiarity with client‐specific sales motions, partner models, or channel programs
Company
Emerge
Emerge global tech enabled managed business service outsourcing company that extend sales, marketing and IT for companies worldwide.
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Leo Linder
Founder & CEO at Emerge
Recent News
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