JLL · 8 hours ago
Event Manager
Chicago, IL
Full-time
Onsite
Mid, Senior Level
$71K/yr - $75K/yr
5+ years expJLL is a leading global provider of real estate and investment management services. They are currently seeking an Events Manager to join their Experience Management team, responsible for selling and managing event spaces, providing exemplary customer service, and overseeing event planning and coordination.
Real EstateCommercial
No H1B
Responsibilities
Serve as primary contact for evening and weekend event operations
Manage the day-to-day operation of conference center events including corporate, social, and non-profit events, and internal meetings
Conduct client meet and greet prior to event as well as post event follow up as directed
Maintain vendor relationships, agreements and certificates of insurance
Assist clients with onsite event coordination including, but not limited to catering, hotel accommodations, decorations, etc
Coordinate labor for events including janitorial and security and loading dock schedule
Be knowledgeable of the conference center audio visual equipment and its operation as well as maintain and secure equipment
Keep up to date status of all contracts for events, preferred vendors, non-preferred vendors, etc
Distributes inner office memos as directed
Coordinates appropriate labor for all events and as directed
Coordinates security as directed
Secure insurance certificates (COI) as directed
File all correspondence as directed
Confirm client full payment is received prior to all events
Responsible for the supervision of the Conference Center staff and vendor staff, providing daily support and management of job performance
Manage staff to meet JLL Experience Management, and contracted client’s expectation
Evaluates and participates in the hiring of Conference Center staff
Provide training in JLL Experience Management policies and procedures
Counsels and coaches team members regarding unsatisfactory performance, including recommendation of termination when appropriate
Handle all event planning requests in a timely manner
See planning through from beginning to end to ensure that they run smoothly
Be proactive to provide follow-up, updates and status on any and all requests in a timely manner
Other concierge-related requests, as needed
Other reports, duties, meetings as needed
Qualification
Required
5+ years' experience in event industry. Hospitality, or related field is desirable
3-5 years' experience direct event planning
Superior knowledge of local dining, entertainment venues, and ability to match client desires to the appropriate venue
Experience in management of employees
Must be able to develop and evaluate Event Revenue Summaries
Must have experience developing and leading marketing activities to include website development
Must have contract negotiation experience
Must have high proficiency in MS Excel and other spreadsheets, experience with CRMs, i.e. Salesforce, Caterease, etc
Able to multi-task in a fast-paced environment, accommodating and communicating to a broad range of clientele with varied needs
Able to think quickly and efficiently when confronted with a client request
Motivated self-starter who is able to work with minimal supervision
Creative problem-solver
Proactive, approachable and solution-focused
Professional demeanor and appearance
Strong planning and organizational skills
Excellent interpersonal and communication skills
Takes initiative and anticipates needs of others
Flexible and adaptable
Punctual and consistent
Anticipates the needs of clients
Computer literacy, specifically MS Office applications and Internet
Commitment to company values
Superior knowledge of Corporate/Social Club amenities and services
You'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented team
Preferred
Four-year degree preferred or partial degree with life experience
Conference Center management, highly recommended
Direct hotel/catering/event sales and marketing experience preferably coming from the hospitality industry with 3-5 years' experience
Candidates with outside sales experience and cold calling is a plus
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59BKey Investors
JP Morgan Chase,Sculptor
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-02-05
2026-01-07
Company data provided by crunchbase