APR Consulting · 1 day ago
Surgery Scheduler
Santa Monica, CA
Contract
Onsite
Entry Level
$27/hr - $27/hr
1+ years expAPR Consulting, Inc. is a leading Healthcare Staffing Provider in the United States, currently seeking a Surgery Scheduler. The role involves managing all aspects of surgery scheduling, including patient appointments, insurance verification, and serving as a liaison between patients and healthcare providers.
Enterprise SoftwareConsultingHuman ResourcesInformation TechnologyCRMSmall and Medium BusinessesStaffing Agency
Hiring Manager
Irhon "Ron" Firme
Responsibilities
Handles all scheduling for patient including pre-op and post-op appointments, verifying insurance, obtaining surgery authorizations, health clearances for the patient. Ensures all pre-op studies are scheduled and completed and that clinical staff and OR times are scheduled for the procedure
Reviews with patient the risks and benefits of surgery/procedure per Doctor’s orders, and will enlist the patient in the appropriate education classes prior to the surgery as directed by the Physician
Serves as a primary point of contact for the patient, and will act as a liaison with the physician, patient and other departments both internal and external; Serves as a resource and support to the patients before, during, and after surgery
Ensures that all arrangements have been made for each surgical procedure including obtaining necessary special equipment requested by physician for specific procedures
Serves as a resource (pre, post and during surgery) and supports the patients by responding to patient inquiries, and complaints, if needed, provides service recovery and/or escalate issues to the supervisor when necessary
Provides direct concierge coordination between office and patient designee
Manages physician referral work queues by completing referrals
Handles physician correspondence, forms and request for authorizations, and the physician’s calendar and other transcription needs as required
Prepares charts and reviews/performs/updates demographics and insurance information
Works with the billing team to provide information for requested audits and ensures that the appropriate surgical reports and charges are sent to the billing department
Collaborates with workers comp adjusters and case managers on worker’ss comp request for authorizations and will follow up to ensure completion of authorization and documentation
Provides clinical or administrative support based on operational needs
Qualification
Required
Previous surgery scheduling experience is required and must be clearly shown on the resume
HSD/GED
Flu Vaccination (no exemption/no declinations)
1 year exp with surgery/procedure scheduling
Preferred
Previous experience as PSR or MA
Surgery center or hospital experience highly preferred
Company
APR Consulting
APR Consulting is a nationally recognized, award-winning provider of talent acquisition and workforce solutions, helping organizations simplify, scale, and optimize their operations.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Aaron Stone
Chief Operating Officer
Recent News
Staffing Industry Analysts
2023-12-24
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