Deluxe · 1 day ago
Quality Control Specialist- 2nd Shift
Charlotte, NC, USA
Full-time
Onsite
Entry, Mid Level
1+ years expDeluxe is a company that values its people and offers generous benefits. The Quality Control Specialist will perform in-process inspections, detect and report incidents of non-conformance, and assist in determining root causes for process improvement.
Cloud ComputingFinancePaymentsMarketingInformation TechnologyEmail MarketingFinancial ServicesSEOSmall and Medium BusinessesWeb Hosting
Responsibilities
Perform in-process inspections using documented procedures; detect, identify, and reports incidents of non-conformance to lockbox instructions, for the specific client throughout the process
Communicates current quality issues/non-conformances to the Operations Supervisor and Lead
Communication also includes compiling and reporting data for use by leadership and Quality Analyst
Perform QC checks to assure quality and process adherence such as:
Compare job numbers and checks in batches against lockbox instructions
Sample checks for verification of Payee/P.O. Box match
Verify client ID on batch headers matches RPS
Log each batch that has been reviewed and results of review
Identify and communicate errors and non-compliances to Supervisor/Lead’s attention immediately so corrections can be made
Assist in determining root cause and provide input into process improvement to avoid/reduce operating errors
Compile data from sampling/auditing of batches to provide to Operations Supervisors and managers
Data will include:
Types of errors
Frequency of errors
Errors per operator/day/customer
Qualification
Required
1 to 3 years of Quality experience
Experience working in a team environment
Knowledge of Operational Functions and procedures
Accuracy/Attention to detail
Working knowledge of Word & Excel
Must be 18 years of age or older
Preferred
5 years' experience in a Quality role
Benefits
Medical, Dental, Vision benefits start day ONE!
Paid time off
401K
Paid maternity/paternity leave
Tuition reimbursement
Pet bereavement
Healthcare (Medical, Dental, Vision)
Paid Time Off, Volunteer Time Off, and Holidays
Employer-Matched Retirement Plan
Employee Stock Purchase Plan
Short-Term and Long-Term Disability
Infertility Treatment, Adoption and Surrogacy Assistance
Tuition Reimbursement
Company
Deluxe
Deluxe is a finacial services company that provides financial institutions deepen customer relationships through technology solutions.
5001-10000 employees
H1B Sponsorship
Deluxe has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (22)
2023 (19)
2022 (9)
2021 (13)
2020 (14)
Funding
Current Stage
Late StageLeadership Team
Barry McCarthy
President and Chief Executive Officer
Kim Cross
Chief Human Resources Officer
Recent News
Government Technology US
2025-10-03
2025-10-02
Company data provided by crunchbase