KTek Resourcing · 15 hours ago
Datacenter Technician
KTek Resourcing is seeking a Datacenter Technician to support data center operations at HCL America. The role involves performing hardware installation, managing assets, and ensuring compliance with security protocols while maintaining a safe operating environment.
Responsibilities
Support and complete all scheduled data center Moves/Adds/Changes (MACs)
Perform hardware installation MACs, including device labeling, power, and network cable connectivity
Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix
Manage assets, auditing, and daily work log/ticket tracking
Provide smart-hands assistance within specified SLA response times (on-call duties may apply)
Maintain a safe and secure operating environment and report violations
Maintain detailed documentation and record keeping
Follow site security protocols, badging requirements, and data protection procedures
Ensure proper logging, securing, and documentation of media storage devices
Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools
Coordinate equipment/material receiving, shipping, and RMA processing
Provide vendor and security escorts as needed
Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly
Support standard and emergency operating procedures for the data center
Provide status reporting on service availability, performance, and capacity utilization
Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards
Coordinate equipment installation and delivery schedules per project plans
Perform on-call duties as needed
Basic copper termination skills required
Mount and install racks, patch panels, fiber optic hardware, and grounding
Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets
Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber
Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber
Install fan-out kits including buffer tubes
Calculate end-to-end loss budgets per TIA/EIA standards
Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers)
Perform testing using OTDR, Fluke, and EFXO
Troubleshoot network issues using OTDR
Qualification
Required
Min 3-4+ years of experience in Support role/datacenter technician role
Support and complete all scheduled data center Moves/Adds/Changes (MACs)
Perform hardware installation MACs, including device labeling, power, and network cable connectivity
Complete hardware support work orders involving MACs, certification, troubleshooting, and break-fix
Manage assets, auditing, and daily work log/ticket tracking
Provide smart-hands assistance within specified SLA response times (on-call duties may apply)
Maintain a safe and secure operating environment and report violations
Maintain detailed documentation and record keeping
Follow site security protocols, badging requirements, and data protection procedures
Ensure proper logging, securing, and documentation of media storage devices
Use network hardware/components, copper and fiber infrastructure installation and testing tools, and datacenter infrastructure management (DCIM) tools
Coordinate equipment/material receiving, shipping, and RMA processing
Provide vendor and security escorts as needed
Perform general cleaning of floor, cabinet/rack surfaces, work benches, and other areas regularly
Support standard and emergency operating procedures for the data center
Provide status reporting on service availability, performance, and capacity utilization
Conduct daily error log reporting and physical inspections for general health, power, cooling, and hazards
Coordinate equipment installation and delivery schedules per project plans
Perform on-call duties as needed
Basic copper termination skills required
Mount and install racks, patch panels, fiber optic hardware, and grounding
Perform testing: continuity tests, use of volt-ohmmeter, troubleshoot cable issues, and use tone sets
Install various fiber connectors (LC, SC, ST, FC, FDDI, SMA, MPO/MTP) for multi-mode and single-mode fiber
Terminate simplex & duplex jumper cords, breakout outside plant fiber, and indoor tight buffered fiber
Install fan-out kits including buffer tubes
Calculate end-to-end loss budgets per TIA/EIA standards
Complete paperwork accurately and timely (timesheets, material transfers, work orders, change orders, tool transfers)
Perform testing using OTDR, Fluke, and EFXO
Troubleshoot network issues using OTDR
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
Funding
Current Stage
Growth StageRecent News
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