Sierra · 2 days ago
Creative Program Manager
San Francisco, CA
Full-time
Onsite
Mid Level
$160K/yr - $200K/yrSierra is creating a platform to enhance customer experiences with AI. The Creative Program Manager will drive creative projects from inception to launch, manage workflows, and ensure brand consistency while collaborating with cross-functional teams.
Artificial Intelligence (AI)Enterprise SoftwareSaaS
Responsibilities
Drive Creative Projects from Brief to Launch - Own the end-to-end production process for everything from brand campaigns, video/live films, web content, social media content, and events. Keep the team aligned on objectives, timelines, and deliverables, ensuring that projects move quickly without sacrificing quality
Build Flexible Systems and Processes - In a fast-paced environment, you’ll define and refine lightweight workflows, tools, and documentation that let us experiment and iterate rapidly. Identify process bottlenecks early and proactively solve them
Partner with Cross-Functional Teams & Vendors - Collaborate closely with designers, marketers, product managers, operation, and external vendors to scope work, set priorities, and pivot when needed. Act as the “glue” that connects creative strategy to execution, keeping everyone informed and moving forward
Champion Quality and Brand Consistency - Serve as a guardian of our brand standards, raising the bar on every deliverable. You’ll ensure creative outputs resonate with our audience while maintaining a cohesive look and feel
Facilitate feedback loops - gather input from multiple stakeholders, distill clear action items, and continually polish the final output
Adapt and Iterate - In a small team, needs evolve quickly. You’ll stay ahead of changing priorities, pivot with grace, and thrive on finding creative solutions, even with limited resources
Qualification
Required
Proven Producer Mindset - Experience juggling multiple creative projects at once, ideally in a startup or similarly fast-moving setting. Comfortable operating as a hybrid of project manager, creative operations lead, and brand advocate, all while focusing on driving tangible business results
Hands-On Experience with Integrated Production - You're adept at scoping and producing deliverables across mediums – web, print, social, events, video, and more. Familiarity with the tools and workflows designers and engineers use, so you can speak their language and anticipate constraints
Excellent Communication & Collaboration Skills - You keep stakeholders in the loop with clear updates, surface trade-offs and resource needs proactively, and handle feedback constructively. Able to distill competing opinions into actionable plans that keep creative momentum alive
Scrappy, Adaptable, Resilient, & Biased to Action - You embrace the unpredictable nature of a growing startup, remaining flexible and solution-oriented. Comfortable creating structure, swiftly prioritizing, and wearing multiple hats to get the job done. Able to adapt to changing priorities and handle ambiguity with grace
Strong Organizational & Analytical Abilities - Keen eye for detail and the ability to spot risks early, define success metrics, and measure outcomes against objectives. Skilled at creating simple dashboards, trackers, or frameworks that keep the team aligned on key milestones and results
Passion for Brand & User-Centric Storytelling - You understand how high-quality creative can shape perception and drive engagement
Excited to partner with designers and marketers to continuously refine and evolve our brand narrative based on user insights
Asset-Savvy & Production Fluent – You know your PNGs from your PDFs and your CMYK from your RGB. Comfortable navigating file types, export specs, naming conventions, and how assets move through the pipeline. Familiar with tools like Figma, Adobe Creative Suite, and (eventually) asset management platforms. You understand design handoff workflows, the nuances between print and digital production, and the value of thorough QA checks
Benefits
Flexible (Unlimited) Paid Time Off
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension) with Sierra match
Parental Leave
Fertility and family building benefits through Carrot
Lunch, as well as delicious snacks and coffee to keep you energized
Discretionary Benefit Stipend giving people the ability to spend where it matters most
Free alphorn lessons
Company
Sierra
Sierra provides a platform that builds and manages conversational AI agents for customer experiences.
Founded in 2023
201-500 employees
H1B Sponsorship
Sierra has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (2)
Funding
Current Stage
Growth StageTotal Funding
$635MKey Investors
SoftBank Vision FundGreenoaksBenchmark,Sequoia Capital
2025-12-04Series Unknown
2025-09-04Series Unknown· $350M
2024-10-28Series Unknown· $175M
Leadership Team
Bret Taylor
Co-Founder
Recent News
Tech Startups - Tech News, Tech Trends & Startup Funding
2026-01-23
Company data provided by crunchbase