Gartner Studios · 14 hours ago
Program Manager (Finished Consumer Goods)
Gartner Studios is a company dedicated to bringing style and delight to life through thoughtfully designed stationery and celebration products. The Program Manager will be responsible for managing and executing Finished Consumer Goods Programs, ensuring compliance with regulations and quality expectations while collaborating with internal and external teams.
E-CommerceConsumer GoodsGift Card
Responsibilities
Manage the supply chain process and communication to deliver 100% on-time quality programs with overall margins that meet or exceed our annual company goal
Work in conjunction with the product development and design teams to write clear and precise specifications into an RFQ (Request for Quotation) within the PLM system
Support and follow best practices in the process of executing and delivering your programs on time
Build and maintain a costing matrix for each category you own by partnering with your supervisor, product development, and sourcing teams
Partner with Procurement team to determine factory partners with the best fit to quote each program
Communicate directly with Gartner’s overseas sourcing team and factories to problem solve issues and opportunities
Work with the art production team to manage the timeline and accuracy of art files being delivered to the vendor partners
Assure timely delivery of all samples required for customer and product development approval
Provide help and support to QA staff to ensure that all testing is completed to allow on time delivery
Provide support to all operations as needed
Understanding of product offering, retail and competitive landscape for all key accounts/customers
Collaboration with vendors on real-time product development, relationship building, costing and specification negotiations
All other duties as assigned
Qualification
Required
Bachelor's Degree required
3 years' experience in sourcing and/or product development related fields
Proficient in Word, Outlook, Excel, PowerPoint, Adobe, Microsoft Teams
General understanding of stationery product business with the ability to develop a very detailed understanding
Proven ability to work in fast paced environment while juggling multiple competing tasks and demands
Must display a positive and can-do attitude
Strong problem solving and critical thinking skills
Excellent oral and written communication
Deliver clear and concise direction as well as feedback to both domestic and international teams
Detailed oriented with strong analytical skills
Ability to organize, manage, and coordinate resources to manage the execution of all programs
Resilient and adaptable in working with new and different product formats
Drives for results with a sense of urgency and commitment to achieve goals
Able to multi-task across competing priorities
Requires working on a personal computer for up to eight hours a day
Communication with international teams outside of normal business hours
Flexible work hours to cover US and Hong Kong and other international business hours
Preferred
Operations, Supply Chain, or International Business-related degrees preferred
Overseas experience working in Hong Kong or greater international sourcing operations capacity preferred