TEKsystems · 8 hours ago
Bilingual Customer Service Representative
Newport News, VA
Contract
Hybrid
New Grad, Entry Level
$18/hr - $18/hrTEKsystems is a leading provider of business and technology services, and they are seeking creative and passionate problem solvers to join their team as Customer Service Representatives. The role involves providing multi-channel support to customers, handling inquiries and complaints, and troubleshooting product issues while working towards improving services.
Information Technology
Responsibilities
Be the face of the company to our customers
Handle customer inquiries and complaints
Provide information about our products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualification
Required
Bilingual in English and another language
Ability to provide multi-channel support to customers
Experience in handling customer inquiries and complaints
Ability to provide information about products and services
Experience in troubleshooting and resolving product issues and concerns
Ability to document and update customer records based on interactions
Ability to develop and maintain a knowledge base of evolving products and services
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase