Consumers Energy · 19 hours ago
Technology Analyst
Michigan, United States
Full-time
Hybrid
Entry, Mid Level
2+ years expConsumers Energy is Michigan’s largest energy provider, committed to delivering reliable, clean, and affordable energy. The Technology Analyst will evaluate and implement technology solutions, perform data analysis, and troubleshoot technical issues while collaborating with cross-functional teams.
Utilities
No H1B
Responsibilities
Apply strong analytical skills to research, assess, design, implement, and support moderately complex projects in partnership with Project Managers, Team Leaders, and subject matter experts. Typically supports one to two projects or enhancements in addition to daily operational work, with moderate supervision
Contribute to system design, configuration, solution testing, defect troubleshooting, and the creation of detailed documentation and technical specifications
Serve as the primary resource for daily system operations and maintenance, including data analysis and cleansing, testing, file imports and exports, workflow development and support, manual system and data updates, and setup of system forms and processes
Independently troubleshoot moderate- to high‑complexity technical issues
Support change management, user adoption, and system operations by developing, updating, and governing system documentation (e.g., process flows, job aids, troubleshooting guides, administration tools, functional and technical specifications, configuration workbooks, etc.)
Perform data quality monitoring and implement automation solutions
Conduct testing for advanced technology solutions
Design, build, distribute, and govern standard and ad‑hoc reports using reporting tools; generate and monitor ongoing report accuracy and performance
Identify, recommend, and implement process improvements
Maintain data governance and master data management practices in alignment with company policies and industry best practices
Provide support for release management activities
Create, refine, and maintain geospatial applications (ArcGIS Online & Enterprise Platforms), web maps, and data integrations
Demonstrate familiarity with Power BI and visual management principles; support existing dashboards and basic visualization needs
Utilize Microsoft Power Automate to work within existing flows, develop simple workflows, and support basic automations that improve process efficiency
Qualification
Required
Bachelor's degree in Information Technology/Systems, Business, or a related field, with two (2) or more years of experience in system analysis, design, configuration, testing, troubleshooting/defect resolution, deployment, documentation, operations, and end‑user support (service desk). Experience designing and building low‑ to moderate‑complexity reports and dashboards is preferred. Moderate knowledge of SAP and data automation is required
OR Associate's degree in Information Technology/Systems, Business, or a related field, with four (4) or more years of experience in system analysis, design, configuration, testing, troubleshooting/defect resolution, deployment, documentation, operations, and end‑user support (service desk). Experience designing and building low‑ to moderate‑complexity reports and dashboards is preferred. Moderate knowledge of SAP and data automation is required
OR High School Diploma with six (6) or more years of experience in system analysis, design, configuration, testing, troubleshooting/defect resolution, deployment, documentation, operations, and end‑user support (service desk). Experience designing and building low‑ to moderate‑complexity reports and dashboards is preferred. Moderate knowledge of SAP and data automation is required
Strong analytical acumen and advanced problem‑solving skills
Solid understanding of reporting tools, including but not limited to Power BI
Ability to effectively and concisely document and communicate moderately to highly complex technical solutions to both technical and non‑technical stakeholders
Basic knowledge of data structures, reporting and analytics, and foundational SAP configuration or other relevant data systems
Ability to provide both formal and informal guidance to lower‑level team members
Comprehensive knowledge of data structures, reporting/analytics practices, and SAP configuration
Strong skills in designing and executing testing strategies and test plans for advanced technology solutions
Familiarity with SQL concepts and ability to leverage SQL to support data review and reporting
Preferred
Experience designing and building low‑ to moderate‑complexity reports and dashboards
Participation in large‑scale enhancements or new system implementation projects
Benefits
Medical, Dental and Vision
401k with company match
Paid parental leave
Up to 13 paid Holidays
Paid time off
Educational Assistance Program
Company
Consumers Energy
We are Consumers Energy, Michigan’s energy provider and the career destination for driven professionals serious about service.
Founded in 1886Jackson, Mississippi, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Garrick Rochow
President & CEO – CMS & Consumers Energy
Jennifer Kennedy
CEO Communications and Strategic Events
Recent News
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