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Desktop Support Engineer jobs in United States
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Tata Consultancy Services · 2 hours ago

Desktop Support Engineer

Tata Consultancy Services is seeking a Desktop Support Engineer. The role involves providing technical support for desktop and laptop hardware, software installation, and troubleshooting, while ensuring smooth daily operations.
Enterprise SoftwareCloud ComputingConsultingInformation TechnologyBusiness Information SystemsIT Management
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H1B Sponsor Likelynote
Hiring Manager
Nanmozhi Govindharaj
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Responsibilities

Strong knowledge of desktop/laptop hardware
Good knowledge of Win 10, Win 11 & MS Office
Knowledge of Mac OS is preferred
Understanding of daily operations and delivery processes
Application / software installation and trouble shooting
Knowledge / exposure to ITSM based ticketing tools (e.g. - Service Now, Remedy)
Windows system administration
Strong Troubleshooting Skills
Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc
Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc
Understanding of active directory, networking
Hardware, operating system & software knowledge

Qualification

Desktop hardware knowledgeWindows system administrationTroubleshooting skillsWin 10 & Win 11ITSM ticketing toolsMac OS knowledgeApplication installationActive directory understandingNetworking understandingSupport for peripherals

Required

Strong knowledge of desktop/laptop hardware
Good knowledge of Win 10, Win 11 & MS Office
Understanding of daily operations and delivery processes
Application / software installation and trouble shooting
Knowledge / exposure to ITSM based ticketing tools (e.g. - Service Now, Remedy)
Windows system administration
Strong Troubleshooting Skills
Hardware, operating system & software knowledge of laptops, desktops & mobile devices, printers etc
Working knowledge of supporting computer peripherals, like printer, scanners and non-standard devices etc
Understanding of active directory, networking
Hardware, operating system & software knowledge

Preferred

Knowledge of Mac OS is preferred

Company

Tata Consultancy Services

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Tata Consultancy Services is a business solutions company that specializes on information technology services and consulting.

H1B Sponsorship

Tata Consultancy Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (7880)
2024 (9690)
2023 (8537)
2022 (11159)
2021 (9813)
2020 (11984)

Funding

Current Stage
Public Company
Total Funding
unknown
2004-08-25IPO

Leadership Team

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K. Krithivasan
Chief Executive Officer & Managing Director
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Aarthi Subramanian
President and Chief Operating Officer
Company data provided by crunchbase