PNM Resources · 10 hours ago
Technical Program Manager
Albuquerque, NM
Full-time
Onsite
Senior Level
$79K/yr - $134K/yr
5+ years expPNM Resources is focused on providing customer-centric energy solutions, and they are seeking a Technical Program Manager to implement and sustain the interconnection process and renewable energy certificate (REC) program. The role involves managing customer interconnection applications, ensuring compliance with regulatory requirements, and serving as a liaison between customers, contractors, and internal departments.
EnergyIndustrialRenewable EnergyElectrical DistributionEnergy ManagementWind Energy
Responsibilities
Act as the Program Manager for the Customer Interconnection program driving for optimum customer experience and ensuring compliance with all regulatory requirements; manages the end-to-end application process and metric reporting
Acts as Project Manager for customer interconnection applications and REC program applications simultaneously and facilitates the approval process, involving many departments
Acts as the technical and business liaison between applicants or applicants contractors, and all internal departments at PNM
Acts as technical and business leader for Customer Interconnection Department
Reviews, tracks, reports and forecasts interconnection applications for compliance with PNM's interconnection and safety standards, PV REC Purchase Program requirements, and NMPRC rules
Guides Customer Interconnection Department and applicants on completing, changing, and/or correcting application forms, account information, and other application information
Manages and reports interconnection and contract execution and provides system interconnection notification to multiple departments
Determines if the type of electrical equipment proposed by an installer (such as a transfer switch) complies with PNM requirements and has the proper UL listing, travels to customer sites and meets installers or homeowners as necessary
Performs technical screening utilizing modeling software
Performs or guides the Metering Department or witnesses anti-islanding tests and verifies that installations are constructed as depicted in the application, display PNM signage, and meet all Company requirements
Recommends new net metering, interconnection and Small PV REC Purchase Program policies when issues arise and there is not an established process or policy
Acts as the business and technical lead for NMPRC cases and filings on interconnection, NMPRC approved PV programs, and NMPRC rules. Responsible for managing NMPRC complaints and customer resolutions
Provides guidance to PNM Metering Department concerning net and REC metering requirements and ensures proper wiring of net metering facilities and REC meter enclosures
Determines feasibility and incremental costs for alternative metering arrangements, tracks net metering and REC program applications, and provides status reports to internal and external stakeholders
Provides technical support and training to new and existing contractors on the Company’s interconnection and program requirements
Provides technical analysis to support the Billing Department in resolving meter read and billing errors for both the net metering, interconnection and REC purchase programs
Oversees the development and implementation of sales, communication, marketing plans, and makes presentations to the public at various events to promote the Company’s Interconnection programs
Qualification
Required
Bachelor's degree in a technical field such as Electrical Engineering, Computer Science, Mathematics, Engineering, or other related Science disciplines from a four-year college or university
Five to seven years of related experience, or equivalent combination of education and/or experience related to the discipline
Must possess current, legally valid driver's license and meet the Company's driving record requirements
Ability to clearly, concisely, and effectively communicate technical, conceptual, and administrative information both internally and externally to the Company
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively and answer questions from various groups
Ability to perform logic programming
Advanced knowledge of personal computers
Advanced knowledge of spreadsheet software, database software, word processing software and SharePoint
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
Ability to make sound engineering and marketing decisions
Preferred
Degree in Engineering, Technology, Math or Science acceptable
PMP Preferred
Six Sigma Black Belt Certification preferred
Root Cause Analysis Background Preferred (Taproot)
PowerClerk knowledge, programming preferred
Company
PNM Resources
PNM Resources is an energy holding company that provides electricity to approximately 790,000 homes and businesses in New Mexico and Texas.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500M2024-06-04Post Ipo Debt· $500M
1978-01-13IPO
Leadership Team
Patricia Collawn
President and Chief Executive Officer
Recent News
2025-09-23
Energy-Storage.News
2025-08-26
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2025-08-01
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