JLL · 22 hours ago
Sr. Mechanical Program Manager
Cheyenne, WY
Full-time
Onsite
Senior Level
5+ years expJLL is a leading global provider of real estate and investment management services. The Sr. Mechanical Program Manager is responsible for maintaining and coordinating the operations and repairs for all mechanical and HVAC equipment onsite, ensuring project completion and customer satisfaction.
Real EstateCommercial
No H1B
Responsibilities
Completes assigned projects by utilizing appropriate resources effectively and balancing the customer requirements with the agreed upon strategies of the company
Determines and facilitates the usages of resources, internal and external, required for the project
Responsible for the successful management and completion of projects
Responsible for the definition of customer project requirements
Own, manage and implement the project schedule as a project management and client management visibility tool, establish schedule to meet or exceed customer requirements
Provide ongoing updates to internal team and customers regarding project status and progress
Work to balance competing customer production priorities and negotiate compromises among projects
Ensure all Projects are performed safely and in accordance with the JLL Safety Policies/Procedures
Oversee the document management process to ensure procedures and standards are established, maintained and performed
Capture all customer impacting and non-customer impacting events in order to become more equipped to be proactive and preventative (Problem/Incident Management (PIM)
Ensure compliance by capturing and consolidating training into a single system and produce high level reporting
Establish Key Performance Indicators, and Key Factors to be used in the Measurement and Verification Phase
Diagnose and repair complex control systems malfunctions requiring extensive knowledge of a variety of electronic or digital controls systems and ability to test and write modifications in multiple languages of systems software
Provide proposals for retrofits, upgrades and/or enhancements to existing equipment
Responsible for ensuring high customer and employee satisfaction while maintaining profitability
Ensure customer project information such as sales, orders, job worksheets, and site information is forwarded to other departments such as operations and accounting to ensure quality customer service, timely billing, and financial management of the project
Document, manage and appropriately escalate project and customer issues and concerns
Communicate with other JLL Departments to ensure agreements are successfully managed, opportunities are maximized, and customers are satisfied
Evaluate industry standards as new standards emerge for best practices, and closely coordinate these potential opportunities with our clients and share all applicable information abroad
Ability to clearly explain technical information internally and externally to the customer
Other duties as assigned
Qualification
Required
Must have demonstrated proficiency for all the responsibilities of a Critical Facilities Engineer
Bachelor's Degree in Business, Facilities Management, Construction Management, Engineering or equivalent field of study or equivalent work experience required
Five (5) years of experience in facility management or related field required
Knowledge of Data Center Operations and System configurations required
Intermediate knowledge of Microsoft Office Suite - Word, Excel, Outlook and Visio required; working knowledge of SharePoint required
Expert knowledge of Data Center Operations and System configurations required
Knowledge of building infrastructure systems required
Excellent written and verbal communication skills required
Strong team building and training skills required
Physical ability to walk job sites in uneven terrain
Provide personal transportation for meetings and job visits away from the office; reimbursed
Ability and willingness to work weekends, holidays, overtime as required, and be 'on call' on a 24 x 7 basis for emergency situations
Work in potentially hazardous environments with noise, moving parts, electrical and combustion equipment
Preferred
Five (5) years of experience in critical electrical industry preferred
Professional affiliations preferred (24x7, IFMA, and Data Center Pulse)
EPA Cert and contractor's license is a plus
Working knowledge of typical mechanical, electrical, plumbing, and life safety systems associated to Critical Environments preferred
Benefits
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
Company
JLL
We’re a leading professional services firm that specializes in real estate and investment management.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1.59BKey Investors
JP Morgan Chase,Sculptor
2025-11-03Post Ipo Debt· $565.35M
2023-11-08Post Ipo Debt· $400M
2019-05-29Post Ipo Debt· $46.5M
Leadership Team
Christian Ulbrich
Global Chief Executive Officer
Jones Lang LaSalle
Global CEO, Capital Markets and Member
Recent News
2026-02-05
2026-01-07
Company data provided by crunchbase