RxSense · 12 hours ago
Senior Implementation Manager
United States
Full-time
Remote
Mid, Senior Level
$90K/yr - $125K/yr
3+ years expRxSense is a healthcare technology company that provides platforms and solutions to improve the management and access of cost-effective pharmacy benefits. The Senior Implementation Manager will lead the end-to-end migration of clients onto RxSense’s products, ensuring a seamless transition and maximum value from the solutions provided.
Cloud ComputingHealthcareSoftwareInformation TechnologyCloud ManagementHealth CareInformation Services
Responsibilities
Required to lead and track the full implementation plan from initiation to deployment to ensure all deliverables and timelines are met according to the contract
Facilitate kickoff meetings, discovery sessions, and status updates with clients and internal teams
Collaborate with cross-functional internal teams, including Sales, Account Management and Operations. This would include leading discovery sessions, managing ticket requests, system setup, and timeline management
Serve as the primary client contact, building strong relationships, managing expectations, and resolving concerns
Document action items and meeting minutes, track progress, and maintain transparent communication across all stakeholders
Identify, assess, and mitigate risks during implementations; escalate issues appropriately
Prepare and deliver status reports, dashboards, and executive-level presentations for both clients and internal leadership
Manage and prioritize multiple concurrent implementations in a fast-paced, dynamic environment
Take on stretch assignments that drive organizational growth, improve implementation practices, and expand PBM solution capabilities
Provide leadership, coaching, and mentoring to junior team members, fostering professional development and strengthening overall team performance
Creates a strong culture of engagement
Collaborates with subject matter experts to ensure continued business learning
Works effectively with colleagues from other RXSENSE operations to address and resolve issues
Sets work priorities without management assistance and work independently
Follows established company rules and guidelines to include maintaining necessary files, records and reports; to ensure quality standards are met to ensure ISO compliance
Conducts themselves in a professional manner always, strives to improve their skills both technically and professionally
Looks for advancement within the organization and strives for excellence at all times
Performs other duties and/or projects as required and/or directed
Direct and guide cross-functional teams of subject matter experts to ensure timely and successful project delivery
Serve as a PBM process and RxSense product expert, mentoring team members and reinforcing best practices
Foster a high-performance culture that emphasizes accountability, engagement, and continuous improvement.Collaborate with colleagues across RxSense operations to address challenges, resolve issues, and drive innovation
Qualification
Required
Bachelor's degree in Healthcare Administration, Business, Pharmacy, or related field (or equivalent work experience)
3 + years of experience in PBM, healthcare, or managed care environment
2 + years of experience in implementation or project management roles
Experience with PBM systems (e.g., RxIQ Enterprise, Medispan, or internal proprietary systems)
Experience with JIRA, Google Workspace & Microsoft Product Suite
Preferred
Project Management certification (PMP, CAPM, etc.) preferred
Company
RxSense
RxSense is a health technology company provides IT solutions for flexible, efficient, and transparent pharmacy benefits administration.
201-500 employees
H1B Sponsorship
RxSense has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (4)
2022 (1)
2021 (5)
2020 (10)
Funding
Current Stage
Growth StageTotal Funding
unknownKey Investors
Parthenon Capital Partners
2020-05-12Private Equity
Leadership Team
R
Rich Saleh
VP Pricing and Analytics
Recent News
2025-12-20
2025-12-17
2025-12-12
Company data provided by crunchbase