Turo · 1 day ago
Fraud Prevention Specialist II
Arizona
Full-time
Hybrid
Senior Level
$70K/yr - $87K/yr
5+ years expTuro is the world’s largest car sharing marketplace, and they are seeking an experienced Fraud Prevention Specialist II to join their team. The role involves all aspects of fraud detection and prevention, including reviewing transactions and handling escalated customer disputes to ensure the safety of their marketplace.
MarketplaceTransportationAutomotiveCar SharingPeer to Peer
Responsibilities
Review transactions, accounts, and activity to identify and resolve fraudulent activity in real time
Conduct in-depth analyses of complex fraud cases using SQL and other analytical tools
Lead detailed investigations into sophisticated or high-value fraud cases, collaborating with internal teams and external agencies when needed
Develop and implement scalable fraud prevention workflows, strategies, and policies based on insights from case analysis and industry trends
Manage and monitor the performance of internal systems and fraud detection rules
Partner cross-functionally with departments such as IT, Legal, and Customer Service to implement and strengthen fraud prevention measures
Identify high-risk attributes associated with identity theft, payment fraud, account takeover, or host fraud
Train, mentor, and support outsourced agents and internal team members on advanced fraud detection techniques and investigation procedures
Share knowledge and collaborate with Trust & Safety, Legal, Claims, and Global Operations teams as a fraud prevention subject matter expert
Prepare and present detailed reports on fraud incidents, trends, and prevention strategies to senior management
Perform other related duties as assigned
Qualification
Required
Minimum of 5 years of experience in fraud prevention, risk management, or a related field within an e-commerce environment
Bachelor's degree or equivalent work experience
Proficiency in SQL for data analysis, reporting, and identifying fraud patterns
Familiarity with systems for fraud prevention rule management and customer authentication
Strong ability to function effectively in a fast-paced environment and adapt quickly to change
Excellent verbal and written communication skills with a commitment to responsiveness and exceptional customer experience
Demonstrates Turo's values through work product and team interactions
Preferred
Experience in a two-sided marketplace or related e-commerce platform with peer-to-peer interactions
Certified Fraud Examiner (CFE) credential or other advanced fraud training
Experience with Kustomer, Sift, DOMO, CRM systems, Google Docs, MS Office, and macOS
Benefits
Competitive salary, equity, benefits, and perks for all full-time employees
Employer-paid medical, dental, and vision insurance (Country specific)
Retirement employer match
Learning & Development stipend to invest in your professional development
Turo host matching program
Turo travel credit
Cell phone and internet stipend
Paid time off to relax and recharge
Paid holidays, volunteer time off, and parental leave
For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities
Company
Turo
Turo is a peer-to-peer car-sharing marketplace where customers can book vehicles from a community of local hosts.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$591.82MKey Investors
G SquaredAllen & Company,Manhattan Venture Partners (MVP)IAC
2023-03-15Secondary Market· $67.5M
2022-03-21Series Unknown· $35.17M
2020-02-05Series E· $30M
Leadership Team
Andre Haddad
CEO and All Star Host
Brian Beaver
Senior VP of Design
Recent News
2026-01-16
2026-01-05
Company data provided by crunchbase