Federal Reserve Bank of Chicago · 22 hours ago
Senior Multimedia Technician - Detroit
Detroit, MI
Full-time
Hybrid
Mid, Senior Level
$95K/yr - $112K/yr
3+ years expThe Federal Reserve Bank of Chicago is a non-governmental entity focused on economic research and central bank services. They are seeking a Senior Multimedia Technician for their Detroit Branch to provide technical consultation and support for audiovisual projects, ensuring high-quality service for on-site and virtual events.
FinanceBankingFinancial Services
Responsibilities
Determines the appropriate troubleshooting of basic AV, videoconferencing, and audio-conferencing issues and provides complex audio, video, and data conferencing solutions
Consults with IT groups, internal stakeholders, and vendors to validate design and architectural recommendations as they relate to AV systems
Evaluates equipment requirements and cost analyses for installations ranging from simple to broad complexity
Develops, recommends, and maintains technical standards for the design, equipment, and support of multimedia systems
Determines the development and implementation of quality control processes and procedures
Provides technical consultation and coordination of tasks for small to mid-scale video conferencing and audiovisual projects
Conduct installation, set up, monitoring, testing, and maintaining audio conferencing, videoconferencing, and audiovisual technologies and equipment
Designs scheduling and customer communications for audio conferencing and videoconferencing calls
Plans the identification and development of manual processes or automated, scripted solutions for common videoconferencing issues
Develops, organizes, and maintains standard operating procedures and workflow processes and procedures for AV systems
Provides on-site and remote technical support for corporate events, meetings, and hospitality functions, ensuring seamless AV integration and high-quality user experience
Coordinates with event planners and hospitality teams to assess AV requirements, set up multimedia equipment, and troubleshoot issues during live events
Advises on best practices for AV solutions in event spaces, including lighting, sound, and video streaming for hybrid or in-person gatherings
Qualification
Required
Bachelor's degree in a related field, or commensurate specialized training, certification, or work experience
Minimum three years of work experience
Demonstrated experience supporting live events, including coordination with event planners and client-facing roles
Experience working in corporate environments with high-profile meetings and executive-level events
Advanced technical troubleshooting skills
Ability to determine, evaluate, and diagnose advanced video-related connection issues and performance problems
Advanced knowledge of enterprise risk processes and best practices
Advanced knowledge of AV infrastructure and field implementation, with a strong understanding of the relationship between audio, video, telecommunications technology components and software
Advanced knowledge of principles, practices, and procedures in the field of specialization to the completion of assignments
Knowledge of event logistics, room setups, and hospitality standards for corporate functions
Strong interpersonal and communication skills to engage with clients, executives, and event participants professionally
Ability to anticipate client needs and deliver a white-glove service experience during events
Skilled in managing high-pressure situations with a calm, solutions-oriented approach
Benefits
Comprehensive benefits package includes medical, dental, vision, prescription drug coverage, 401k savings plan, retirement plan, paid time off, transit benefit, onsite gym and subsidized cafeteria
A continuous learning environment with opportunities to gain new skills and grow your career.
Company
Federal Reserve Bank of Chicago
The Federal Reserve Bank of Chicago is a financial institute that provides various financial services.
1001-5000 employees
H1B Sponsorship
Federal Reserve Bank of Chicago has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (2)
2022 (4)
2021 (4)
Funding
Current Stage
Late StageLeadership Team
Austan Goolsbee
President and CEO
Frederick Martin
Executive Vice President & CFO
Recent News
2025-12-12
2025-11-08
Company data provided by crunchbase