Packsize · 1 day ago
Incident Response Analyst
Packsize is seeking a detail-oriented and proactive Cybersecurity Incident Response Analyst to strengthen their security operations team. This role is critical in monitoring, tuning, and optimizing alerting systems to ensure timely detection and response to potential threats, while also participating in an on-call rotation for critical incidents.
Packaging & Containers
Responsibilities
Continuously refine and tune security alerts to reduce false positives and improve detection accuracy
Optimize alerting thresholds and workflows to enhance operational efficiency
Collaborate with engineering and SOC teams to implement best practices for alert management
Monitor security events and alerts across SIEM and other detection platforms
Investigate and triage security incidents, escalating as necessary
Document findings and contribute to post-incident reviews and root cause analysis
Participate in an on-call rotation to provide a timely response to critical security incidents
Ensure proper handoff and communication during shift changes
Work closely with threat intelligence, vulnerability management, and engineering teams to improve detection capabilities
Recommend and implement automation opportunities to streamline incident response processes
Assist in developing playbooks and runbooks for common incident scenarios
Qualification
Required
Experience with SIEM platforms and alert tuning
Strong analytical and problem-solving skills with attention to detail
Familiarity with incident response frameworks (e.g., NIST, SANS) and security best practices
Ability to work in a fast-paced environment and participate in an on-call rotation
Preferred
1 to 3 years of incident response experience preferred (not required)
Bachelor's degree in Cybersecurity, Information Technology, or related field preferred (not required)
Company
Packsize
Packsize International is the award-winning supply chain and sustainable packaging industry leader in North America, Europe, and Asia-Pacific.