Cypress HCM · 20 hours ago
Analyst, Data Analytics
United States
Contract
Remote
Mid Level
$67.38/hr - $67.38/hr
4+ years expCypress HCM is seeking an Analyst in Data Analytics to aggregate and analyze various data sets across the organization. This role involves creating and publishing reports, developing presentations, and utilizing data visualization tools to assist senior leadership in understanding data trends.
Human ResourcesInformation TechnologyStaffing Agency
Responsibilities
Access, review and generate reports from various systems including Salesforce, PowerBI, Tableau
Assist with the development requirements and maintenance of dashboards used to visualize data including Power BI and Tableau (Salesforce)
Utilize SQL and Databricks to pull and analyze data effectively
Analyze volume shifts for trends and proactively report on drivers
Assist with developing presentations and storytelling which outline the volumes, trends, and themes
Demonstrates curiosity and proactively leverages AI and emerging technologies to enhance project work and drive impact
Additional work related to the analysis of the data, such as engaging stakeholders and partners cross-departmentally to understand potential opportunities with systems, processes, or people, as needed. Communicate with other departments for deep dive reviews, (examples: Finance/Rev. Assurance, Marketing, Product, IT, etc.)
Provide Operations metrics and data support employee process improvement initiatives and other business cases tied to reducing escalations
Proficiency with analyzing complex policies and processes and providing recommendations for improvement
Qualification
Required
Typically requires 4 - 5 years of experience
Advanced Proficiency in Microsoft Office; Excel, PowerPoint, SQL
Access, review and generate reports from various systems including Salesforce, PowerBI, Tableau
Assist with the development requirements and maintenance of dashboards used to visualize data including Power BI and Tableau (Salesforce)
Utilize SQL and Databricks to pull and analyze data effectively
Analyze volume shifts for trends and proactively report on drivers
Assist with developing presentations and storytelling which outline the volumes, trends, and themes
Demonstrates curiosity and proactively leverages AI and emerging technologies to enhance project work and drive impact
Additional work related to the analysis of the data, such as engaging stakeholders and partners cross-departmentally to understand potential opportunities with systems, processes, or people, as needed
Communicate with other departments for deep dive reviews, (examples: Finance/Rev. Assurance, Marketing, Product, IT, etc.)
Provide Operations metrics and data support employee process improvement initiatives and other business cases tied to reducing escalations
Proficiency with analyzing complex policies and processes and providing recommendations for improvement
Preferred
BS in Business Administration, Economics, Math, Data Science or equivalent experience preferred
Company
Cypress HCM
Cypress HCM is a staffing and recruiting company providing technology and creative recruiting solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Mark Lillig
CEO
Philip Oommen
CFO
Company data provided by crunchbase