TKO · 17 hours ago
IT Support Engineer
Atlanta, GA
Full-time
Onsite
New Grad, Entry LevelTKO is a premium sports and entertainment company that operates globally, providing unique experiences at major events. The IT Support Engineer plays a crucial role in delivering technical support to employees, ensuring effective troubleshooting across various IT systems and maintaining high service standards.
Media and EntertainmentSports
Responsibilities
Monitor Helpdesk system for inbound issues & ensure all issues are logged and documented
Provide thoughtful end user computing support for diverse business units and different locations
Maintain a flexible approach to work schedule with the occasional early starts and late finishes, subject to business requirements
Adherence to and enforcement of all information security protocols
Perform preliminary server administration and manage the network connectivity
Help champion, deploy, and support new technologies to address business needs
Demonstrate excellent communication skills, integrate well at all levels and be able to work independently
A strong ability to remain focused with a professional and flexible attitude while multi- tasking
Always maintain complete confidentiality and discretion
Participate in moves and changes as they relate to the technology environment
Occasional travel and occasional on-call escalation support
Qualification
Required
Previous experience in a level one IT support role
Administer, maintain, and support Microsoft Office productivity suite
Microsoft Azure Active Directory & Microsoft O365 Admin, including user account administration
Remote access and VPN Configuration and Administration
Enterprise experience in deploying, managing, and supporting Windows, macOS, and iOS platforms
Enterprise Level AV Administration and Support
Set up and support mobile devices and desktop telecommunications
Strong customer service focus
Solid technical expertise
High level of responsiveness
Ability to manage and prioritize multiple requests
Excellent service standards
Ability to work independently
Excellent communication skills
Ability to remain focused with a professional and flexible attitude while multi-tasking
Ability to maintain complete confidentiality and discretion
Participation in moves and changes as they relate to the technology environment
Occasional travel and occasional on-call escalation support
Ability to identify and escalate trends for attention
In-depth understanding, curiosity, and desire to learn about the technical environment
Exceptional interpersonal skills to engage and support stakeholders at all levels
Understanding the needs of the business
Company
TKO
TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company.
Founded in 2023
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.08B2024-03-04Post Ipo Secondary· $411.95M
2023-11-09Post Ipo Secondary· $670.32M
2023-09-12IPO
Leadership Team
Sana Shuaib
Senior Vice President, Partnership Marketing & Digital, TKO Global Partnerships
Recent News
2026-01-16
DBusiness Magazine
2025-12-24
2025-12-11
Company data provided by crunchbase