Tential Solutions · 1 day ago
ServiceNow Developer (IRM/GRC)
Rockville, MD
Contract
Onsite
Senior Level, Lead/Staff
8+ years expTential Solutions is seeking a ServiceNow Developer to join their team and enhance their enterprise platform. This role involves technical development, strategic design, and quality assurance to ensure optimal performance and meet the organization's evolving needs.
Human ResourcesInformation Technology
Hiring Manager
Will Bartolotta
Responsibilities
Partner with Product Management to refine requirements and ensure clarity before development
Transform complex business requirements into robust technical specifications for software components and applications
Provide strategic guidance considering maintainability, scalability, and compatibility with future upgrades
Configure and customize ServiceNow using best practices—balancing functionality with minimal complexity
Create and modify tables, fields, business rules, UI policies, workflows, and other platform elements
Design authentication mechanisms, roles, and permissions integrated with our Identity and Access Management platform via automated LDAP sync
Build integrations between ServiceNow and enterprise systems for seamless data flow and automation via REST APIs and iHub spokes
Design and maintain reports, workspaces, dashboards, service portals, and data visualizations
Provide business partners with actionable insights into platform performance and usage
Conduct comprehensive testing including peer reviews and regression testing
Develop and troubleshoot Automated Test Frameworks (ATF) to maintain platform reliability
Participate in testing platform upgrades and patches to ensure business continuity
Execute timely updates including password rotations, AMI/midserver upgrades, and adaptive maintenance
Manage change activities within JIRA instance, including risk evaluation and approvals
Orchestrate migrations between instances using update sets or application repository functionality
Create and maintain documentation for system processes, configurations, and troubleshooting procedures
Provide training to end-users and stakeholders
Investigate and resolve platform incidents through systematic troubleshooting and root cause analysis. Coordinate with ServiceNow support when needed
Proactively identify and implement process improvements and optimizations
Adapt quickly and positively to changing priorities in an evolving environment
Qualification
Required
Bachelor's degree in Computer Science, Computer Engineering, or related technical field
8+ years of professional work experience
At least 3 years of hands-on ServiceNow development experience
Proven experience with IRM/GRC ServiceNow applications
Demonstrated success designing, developing, and deploying large-scale projects end-to-end
Practical experience following iterative and agile SDLC practices
Hands-on experience implementing ServiceNow integrations with other applications/platforms
Willingness to learn other SaaS products
Preferred
Completed at least 2 end-to-end implementations of ServiceNow GRC applications
Experience with other SaaS products such as NAVEX, Regology, Icertis, or iManage
Company
Tential Solutions
We put people first. We’re your trusted partner - empowering you with top talent and solutions to stay competitive in today’s dynamic market.
501-1000 employees
H1B Sponsorship
Tential Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)
2023 (1)
2022 (3)
2020 (11)
Funding
Current Stage
Late StageLeadership Team
Shane Ireland
Chief Executive Officer
Quinn Salamandra
Co-Founder
Recent News
Australian Financial Review
2024-05-02
2024-04-12
Company data provided by crunchbase