Red Envelope Consulting · 13 hours ago
Receptionist – Building (Part-Time or Full-Time)
Fishers,IN,US
Full-time, Part-time
Onsite
Entry Level
2+ years expRed Envelope Consulting is seeking a Receptionist for a building, focused on providing excellent customer service and hospitality. The role involves greeting visitors, managing access to the building, and overseeing common areas while ensuring a welcoming environment for all guests.
EducationConsultingOutsourcingHuman ResourcesTraining
Responsibilities
Thoughtfully steward each impression of any person who enters the headquarters building of the Wesleyan Investment Foundation
Provide qualified visitors with appropriate information about the building, WIF, tenants, common areas, and amenities
Greet visitors warmly, while vetting them and the purpose of their visit
Occasionally serve as a backup to the Office Receptionist on the 3rd Floor
Coordinate reception desk coverage and collaboratively administer work schedules with the other Building Receptionists
Monitor who is granted access to the building, as well as individual suites
Immediately contact the appropriate suite upon guest arrivals
Walk building visitors, vendors, and contractors to their destination
For security and experience purposes, build relationships and strong rapport with the building occupants, guests, couriers, and guests
Monitor security cameras for building traffic flow in collaboration with the Facilities & Associate Office Manager
Manage the building mail room at the direction of the Office Manager, including but not limited to directing couriers to the mail room and appropriate mailbox, receiving mail, sorting mail, and distributing mail into tenant mailboxes as needed
Receive incoming courier packages (e.g., UPS, USPS, FedEx, Amazon), including signing and notifying the recipient to pick up their package(s) as well as managing the smart locker parcel system and secure package room
Manage the supply inventory for the reception area and mail room
Submit building maintenance requests through the work order system as needed
Administer content for the 1st floor display TVs per the Director of Brand & Experience
Assist in monitoring the use, scheduling and access of common amenities (e.g., conference rooms, lounge, fitness club, kitchenette, mother’s room)
Confidently understand the building’s security infrastructure and participate as a key member of the Building Emergency Response Team
Co-administer the background music for the building common areas in collaboration with the Office Receptionist
Perform other duties and projects assigned by the Office Receptionist or Vice President of Investments & Operations
Qualification
Required
High school diploma or equivalent (additional education or certification is a plus)
2+ years as a receptionist, customer service representative, or similar role
Professional attitude and presence
Commitment to good impressions and customer service
Baseline understanding of business culture
Exemplify precision, proactiveness, promptness, and punctuality
Discreet with confidential information
Enjoy phone and in-person communication
Strong multitasking and organizational skills
Strong written, verbal, and interpersonal communication skills
Flexible, detailed and team oriented
Able to work on multiple tasks simultaneously and in a timely manner
Ability to be resourceful and proactive when issues arise
Proficient in Microsoft Office Suite (e.g., Word, Excel, Outlook, Teams)
Comfortable sitting for extended periods of time
Ability to briskly walk building guests to their destination as appropriate or respond to emergency situations
Capable to periodically lift and move packages up to 40 lbs
Assist visitors, including those with mobility issues, in arriving to their destination
Professes Jesus Christ as Lord and Savior
Pursues personal spiritual growth and connection within a local church
Company
Red Envelope Consulting
Red Envelope Consulting provides human resources and training services.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
unknown2023-09-11Acquired
Leadership Team
Chelsea DuKate
Founder & President
Company data provided by crunchbase