KEENFINITY Group · 13 hours ago
Intercom System Engineer
United States
Full-time
Remote
Mid, Senior Level
$98K/yr - $105K/yr
5+ years expKEENFINITY Group is a globally leading provider of innovative and professional security and communication solutions. The Intercom System Engineer will create specific Intercom product solutions based on end-user requirements, support project tenders, and provide technical support for regional customers.
Electrical & Electronic Manufacturing
No H1B
Responsibilities
Translating end-user requirements into technical solutions with adaptation of standard products for verticals/projects, considering cross-BU & 3rd party integration requirements
Oversee the preparation of technical concepts and system designs for dedicated product solutions and projects on request of sales organizations
Provide guidance and support for troubleshooting and upgrades throughout the life of the system (level 2 and level 3)
Support the final installation and commissioning phase, including troubleshooting as required
Collaborate with the sales organization in projects and/or project acquisition phase
Assist sales in explaining concepts to end-users, influencers, and system integrators
Troubleshoot, test, and debug RTS products/software and report findings that engineering may need to address
Support training for sales and customers locally
Qualification
Required
Bachelor's degree in a technical domain or Engineering combined with experience in a field related to professional communications. Commensurate experience in lieu of education may be considered
5+ years of experience in technical support/engineering, preferably in the Critical Communications or Broadcast markets
Strong expertise in the IP domain
Includes conceptual knowledge of trending Audio over IP Platforms (Dante, AES67, & SMPTE 2110)
Good knowledge of RTS intercom standards
Includes 2-Wire, Analog, OMNEO and RVON
Possesses an understanding of server virtualization
A good knowledge of constructing, translating, and understanding signal flow diagrams
Strong customer focus and must have excellent written and verbal communication skills
Ability to plan, organize, follow through, and implement activities to achieve timely, accurate results, focusing on key priorities and effectively managing multiple projects
Ability to identify problems and root causes, being creative in problem-solving, must demonstrate active listening skills to gather input, examine all possibilities, and remain open-minded
Travel up to 60%, domestic & international
Company
KEENFINITY Group
At KEENFINITY, we are a globally leading provider of innovative security and professional communication solutions.
1001-5000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase