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IN-IDOH Helpdesk Data Entry Analyst jobs in United States
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Abacus Service Corporation · 2 days ago

IN-IDOH Helpdesk Data Entry Analyst

positionIndianapolis, IN
timeFull-time
remoteOnsite
seniorityMid Level
date4+ years exp
Abacus Service Corporation is seeking a Helpdesk Data Entry Analyst at IDOH to support public health initiatives through accurate data entry and exceptional customer service. The role involves assisting healthcare providers and public health staff in resolving system-related issues and maintaining reliable health data.
HealthcareInformation TechnologyHealth Care
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Growth Opportunities
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H1B Sponsor Likelynote

Responsibilities

Respond to inquiries from healthcare providers, public health agencies, and internal users regarding immunization records and system functionality
Investigate and resolve duplicate patient records and incorrect merges in the immunization registry
Utilize data tools and matching algorithms to identify and correct data integrity issues
Document all support interactions in the ticketing system and maintain accurate logs
Provide guidance to users on best practices for data entry and record management
Assist in testing system updates and enhancements

Qualification

Helpdesk experienceData matching techniquesCommunication skillsTicketing systemsAnalytical skillsCustomer serviceImmunization systemsPublic health experienceHIPAA knowledgeAttention to detail

Required

Experience in a helpdesk or healthcare support role
Experience with deduplication tools, data matching, or record linkage techniques
Excellent communication and customer service abilities
Knowledgeable with ticketing systems (e.g., ServiceNow) and Microsoft Office Suite
Strong analytical and problem-solving skills

Preferred

Familiarity with immunization information systems
Experience working with state or local public health departments
Understanding of HIPAA and data privacy regulations

Company

Abacus Service Corporation

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Abacus Service Corporation is provides IT solutions for global health care businesses.
dateFounded in 2004
location
Southfield, Michigan, USA
people-size201-500 employees
web-link
http://www.abacusservice.com

H1B Sponsorship

Abacus Service Corporation has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2023 (2)
2022 (2)
2021 (4)
2020 (4)

Funding

Current Stage
Growth Stage

Leadership Team

S
Sam Akunuri
Founder and COO
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Company data provided by crunchbase