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Director, Care Operations Program Management jobs in United States
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Virta Health · 20 hours ago

Director, Care Operations Program Management

Virta Health is on a mission to reverse metabolic disease in one billion people. As the Director of Care Operations Program Management, you will lead the team responsible for designing and executing strategic initiatives that enhance care delivery at scale, partnering closely with various teams to drive impactful operational change.
BiotechnologyHealthcareWellnessDiabetesHealth CareMedicalPersonal Health

Responsibilities

Define and own the roadmap and prioritization of strategic projects and programs in alignment with business goals
Translate product, operations, and clinical objectives into clear, executable initiatives with measurable outcomes
Anticipate future scaling needs and proactively build operational infrastructure to support growth
Lead, coach, and develop a team of Program Managers, fostering strong execution, accountability, and career growth
Establish best practices, tools, and operating rhythms for program and project management excellence across Care Operations
Create a culture of continuous improvement, ownership, and data-driven decision-making
Provide oversight for high-impact, cross-functional initiatives spanning Coaching Operations, care models, new services, and operational pilots
Ensure programs and projects are delivered on time, within scope, and with clear success metrics
Identify risks, dependencies, and tradeoffs across the portfolio and drive resolution at the appropriate level
Serve as a partner to leaders in Coaching, Product, Design, Analytics, and Clinical teams to align priorities and execution
Act as an escalation point for complex stakeholder challenges, removing blockers and driving alignment
Communicate project/program status, outcomes, and insights to senior leadership with clarity and credibility
Champion process improvement efforts that enhance efficiency, quality, and member outcomes across Care Operations
Lead large-scale change management efforts related to care model evolution, product launches, and new operational capabilities
Ensure clear, consistent communication that cascades through all levels of the organization
Partner with Analytics to define KPIs and success metrics for Care Ops initiatives
Use data and insights to inform prioritization, investment decisions, and continuous optimization
Hold teams accountable for delivering measurable, sustained impact

Qualification

Program ManagementHealthcare OperationsStrategic LeadershipData AnalysisStakeholder ManagementTeam DevelopmentChange ManagementCommunication Skills

Required

8+ years of experience in program management, operations, or strategy within healthcare or a related industry, with leadership experience
Proven track record of leading complex, cross-functional initiatives at scale in a high-growth or startup environment
Experience managing and developing high-performing teams
Strong strategic thinking paired with operational rigor and attention to detail
Exceptional communication and stakeholder management skills, including experience influencing senior leaders
Understanding of healthcare operations and care delivery systems, or comparable experience
Bachelor's degree required

Preferred

Advanced degree (MBA, MPH, MHA, or similar) preferred

Company

Virta Health

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Virta delivers a clinically-proven treatment to reverse type 2 diabetes and other chronic metabolic diseases.

Funding

Current Stage
Late Stage
Total Funding
$373M
Key Investors
Tiger Global ManagementSequoia Capital Global EquitiesCaffeinated Capital
2021-04-19Series E· $133M
2020-12-02Series D· $65M
2020-01-10Series C· $93M

Leadership Team

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Sami Inkinen
CEO & Co-Founder
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Amit Shah
Chief Operating Officer
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Company data provided by crunchbase