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SAP Delivery Head -Principal Director in CPG domain jobs in United States
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NeerInfo Solutions · 6 hours ago

SAP Delivery Head -Principal Director in CPG domain

positionCincinnati, OH
timeFull-time
remoteHybrid
seniorityDirector/Executive
date20+ years exp
NeerInfo Solutions is seeking an SAP Account Delivery Head for their CPG domain, responsible for overseeing end-to-end delivery and client satisfaction for a large global SAP engagement. This role involves managing a multi-tower SAP landscape and acting as a trusted advisor to senior client stakeholders while ensuring financial performance and delivery excellence.
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Diversity & Inclusion
Hiring Manager
Kailash Gautam (KK)
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Responsibilities

Executive sponsor for delivery; primary escalation owner
Build and sustain CXO-level client relationships
Lead QBRs, steering committees, and executive governance
Own global SAP delivery across Run, Change, and Transform
Ensure SLA/KPI adherence, delivery predictability, and quality
Lead Major Incident Management and service recovery
Full P&L ownership for the account
Drive margin improvement, cost optimization, and revenue protection
Eliminate revenue leakages; ensure billing and forecast accuracy
Identify white-space opportunities and expansion areas
Shape renewals, extensions, and new SAP transformation programs
Position value-led outcomes beyond cost and operations
Lead large, multi-geo SAP delivery teams (USA, India, Nearshore)
Build strong leadership bench and succession plans
Drive skill readiness, cross-skilling, and SAP certification compliance
Client Satisfaction (CSAT / NPS)
SLA & KPI performance
Account margin and profitability
Revenue growth and wallet share
Escalation frequency and resolution effectiveness
Utilization, pyramid health, and attrition

Qualification

SAP delivery leadershipP&L ownershipS/4HANA transformationsClient relationship managementGlobal team leadershipFinancial accountabilityCross-skillingSAP certification compliance

Required

20+ years in SAP delivery leadership roles
Proven experience leading large global CPG SAP accounts
Strong background across AMS, SAP S/4HANA, and AD programs
Prior P&L ownership for complex engagements
Strong onsite client presence and global delivery leadership

Company

NeerInfo Solutions

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Neer Info Solutions is a boutique executive search firm and has been in the search industry since 2005.
dateFounded in 2004
location
Noida, Uttar Pradesh, IND
people-size201-500 employees
web-link
http://www.neerinfo.com

Funding

Current Stage
Growth Stage

Leadership Team

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Ankur Goel
Co-Founder
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Company data provided by crunchbase