City National Bank · 4 hours ago
Training Development Specialist Sr
Texas, United States
Full-time
Onsite
Mid, Senior Level
$92K/yr - $157K/yr
7+ years expCity National Bank is a subsidiary of Royal Bank of Canada, focused on delivering exceptional financial services. The Senior Training Development Specialist will lead the training development team, creating and implementing training programs for US Mortgage Banking Operations while mentoring junior specialists to ensure effective learning solutions.
FinanceBankingFinancial Services
Responsibilities
Lead and mentor a team of Training Development Specialists, providing guidance on training materials, methodologies, and program delivery
Help create, administer, and deliver training materials and programs for internal colleagues, ensuring alignment with organizational goals
Manage the learning environment and facilitate the development and delivery of learning opportunities using classroom, live-and-online, self-paced e-learning, and blended learning methodologies
Collaborate with stakeholders such as Product Managers, Sales & Operations Trainers, and change originators to deliver programs and product training
Serve as a thought leader and subject matter expert, identifying the best training means for each channel and audience while guiding team members in their execution
Organize and support learning workshops for trainers, engaging the product team as needed
Measure the impact and effectiveness of learning and development programs, providing actionable insights for continuous improvement
Ensure that learning and development programs achieve established project goals, quality standards, and legal requirements
Stay current with the latest adult learning theories, organizational behavioral research, and learning delivery technologies, sharing insights with the team
Maintain vendor relationships and serve as the liaison between Treasury and the Learning & Development team to align with enterprise best practices
Oversee administrative tasks, including monitoring costs, scheduling classes, and coordinating enrollment, while delegating tasks as appropriate
Monitor project schedules, resolve issues, and proactively promote knowledge management resources and tools
Facilitate and design additional knowledge-learning initiatives as assigned, ensuring team alignment and execution
Qualification
Required
Bachelor's Degree or equivalent
Minimum of 7 years delivering training and developing training materials, with 3+ years in a leadership or mentoring role
Minimum of 5 years of financial services experience, with a strong understanding of treasury management, deposit, and commercial card solutions
Preferred
Bachelor's degree preferred
Proven experience in designing, delivering, and evaluating the effectiveness of learning and development programs
Demonstrated ability to lead and mentor a team, fostering collaboration and professional growth
Strong interpersonal and communication skills, with the ability to interact effectively with all levels of Bank colleagues, Subject Matter Experts, contractors, and third-party vendors
Ability to apply professional experience and learning theory in practical field applications, adapting concepts to create practical and effective learning opportunities
Demonstrated expertise in needs assessment, objective setting, and evaluation/measurement of learning opportunities
Strong project management skills to organize and schedule training sessions, with the ability to delegate tasks effectively
Ability to adjust content based on audience and develop materials that are logical and easy to follow
Benefits
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Company
City National Bank
City National Bank offers a full complement of banking, trust and investment services. It is a sub-organization of City National.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Howard Hammond
CEO City National Bank
Fiyaz Khan
Senior Vice President, Structured Products
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